HP Photosmart C5180 All-In-One InkJet Printer Logo
Posted on Aug 12, 2010
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I have replaced ink cartridge that was low but it still will not work ,keeps telling me that I need a new cartridge.Saying printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.I have replaced and still saying the same thing

  • Anonymous Aug 12, 2010

    Pls tell me if you are using a refilled ink cartridge. If not , pls. clean the electrical contacts(the one which looks like golden strips and also clean the inside of the socket(in the printer).. now plug the printer back and insert one cartridge after another.. Now, find out when do you get the error message

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  • Posted on Aug 12, 2010
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Press the left arrow and the setup button together..
You will find Support Menu.. press the arrow key to come to Prit test menu.. click ok on that ..
now, press the arrow button to choose Nozzle test..

even after that if it continues to show the error, and if you are not able to print anything from the computer..
You may try by doing a L2 uninstall and then reinstall ..

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Did you replace the ink cartridge with a new one, or did you refill an old one.

Some printers have a memory and can tell which ink cartridge is in them. This prevents them from easily being fooled into printing with refilled cartridges.

Another option is that you changed the ink cartridge without following the specific guidelines for replacement e.g. To replace the ink cartridge, select replace ink cartridge from the main menu, then open the printer panel when the light flashes X number of times.

You might also try unplugging the printer for a couple of minutes the reset it.
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