Question about XM Radio (XMP6000)

3 Answers

Samsung YX-M1 Broken Adapter Port - Now what?

Hello!

I bought this radio a year and 1/2 ago. I use it daily snapping into the car cradle, house cradle and I snap in the headphone/antenna when I want to listen to the radio when taking the dog for a walk around the neighborhood.

With all of this snapping of the radio into cradles and headphone sets the port on the side of the radio is worn out. The cheap parts used (plastic) in the port have worn out. Now I get no antenna connection when the radio is in the house cradle or when I snap in the headphone/antenna set.

I am infuritated that after spending $300 on this device 16 months ago and nopw I have to deal with this. What are my options now?

Thank you for your time.
Gary

Posted by on

  • gwjm56 Apr 30, 2008

    Thank you for this information. Can you please provide a link to the model you saw on Amazon.com for $13.99? I cannot find it.
    thank you
    Gary

  • gwjm56 Apr 30, 2008

    I am referring to this:
    YX-M1Z Helix XM2go

    The links you provided are for UK only. I am in the US
    Thank you
    Gary

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Hi,

You can try sending it to an authorized Samsung service center near your location;

You can try a qualified professional who performs electronics repairs or your friendly neighborhood electronics shop;

Or, if you are planning a DIY, have you tried sourcing eBay for similar devices. There are Samsung YX-M1 for sale that are defective and may be source of parts. Here , here or here are some examples.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Apr 30, 2008

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Hi gwjm56

I'm afraid trying to fix it yourself would be a bit risky as this could cause further damage.

If I were you I would rather contact Samsung and have them take a look at the unit and give a quote first before you make any decisions.

Thanks for using Fixya !

Posted on Apr 30, 2008

  • Marnus Jacobs
    Marnus Jacobs Apr 30, 2008

    You've really got to weigh up your options here.



    I just checked out Amazons.com and this specific model now goes for $13.99.



    Get the quote for repair and if it's just half that of a new unit , rather purchase a new one.

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May i know the model and the make of the product in details so that it can help me resolving the issue is a more prompt manner

Posted on Apr 30, 2008

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