Question about Lexmark Z640 InkJet Printer

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Paper feeds down one side

Hi there,I have a lexmark z640 printer and has been fine up until now.For some reason the paper is only feeding down one side and ends up crumpling on the other and wont go in.Ive tried to resolve the problem myself but am getting nowhere,there doesnt seem to be any blockages and the rollers are rolling.if someone could give some help with this they would be a god send! thanks!

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  • DarkAngelz Jun 17, 2008

    Grr, it's so annoying, I have that to. It has never done it before and so I don't know what to do! The roller works and it has lots of ink!

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Lol, I have a discovery. I tipped the printer upside down and low and behold - My missing ruler fell out. Put your hand (when the printer is off and so is the PC) down the slot where you put the paper, take a look and feel if something is in there that shouldn't be. I took the ruler out and it works like magic again.

My regards and goodluck
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Posted on Jun 17, 2008

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If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
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8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
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2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

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6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
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8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
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3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
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6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
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8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
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  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.



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