Question about HP Officejet Pro L7780 All-In-One InkJet Printer

2 Answers

HP L7780 WONT SAVE SCANNED FILES

WHY?
IT KEEPS SAYING GENERAL SAVE ERROR/FAILURE.
ANY IDEA WHAT COULD BE THE CAUSE ?

Many Thanks

Posted by on

  • DDanger May 01, 2008

    When scanning to memory device, I continue to get Save Failure, General Error Message. This all-in-one is only two months old with maybe a dozen scans made before getting this message. Tried power cycling, no help.



    Any suggestions?

  • Anonymous May 06, 2008

    I am having the same problem when I scan to a memory device. Still have not solved this problem. HP support was not helpful

×

2 Answers

New FIRMWARE UPDATE available from HP (released 7-16-08) which resolves the printing to readable pdf file issues available at:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-62339-1&lc=en&cc=us&dlc=en&product=2512010&os=228&lang=en

- or -

go to http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers
enter your printer info (i.e. - L7780)
at the Software and Driver Dowloads page, select your operating system
under Firmware click on HP Officejet Pro Firmware
under Step 3 Obtain Software click on the download and save

Installation Instructions

1. Switch on the HP Officejet Pro L7700 series printer and wait until the printer is READY. [The Power light should be on]

2. Double click on OfficejetProL7700_R2006PxN.exe to launch the HP Firmware Download Utility. A list of HP Officejet Pro L7700 series printers detected will be displayed on the screen.
Note: If the Wired network printer you wish to upgrade is not displayed in the detected printer list, click on the Find Printers on Network button to scan for printers connected via the wired network.

3. Click on the checkboxes on the left to select single or multiple HP Officejet Pro L7700 series printers you wish to upgrade.

4. Click on the Download button to start the firmware flashing process.

5. Message showing "Successfully downloaded firmware to the printer" will be shown. Firmware flashing will begin. CAUTION! Do not interrupt the printer during the upgrade process. Printer maybe damaged if power is interrupted during the firmware upgrade process.

6. When the printer has sucessfully completed the flashing process, it will automatically print out a Self Test Diagnostic Page, that will show the new firmware version.

Posted on Aug 08, 2008

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Try this link. It gives some context to the problem:
http://blog.databazaar.com/2007/04/hp_officejet_pr.html

Posted on May 15, 2008

1 Suggested Answer

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Posted on Jan 02, 2017

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1 Answer

Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

1 Answer

HP Office jet Pro L7780 and windows xp on first pc and vista on other pc Problem: setting up direct digital filing so that I can scan from all in one machine to a shared folder on one of my computers and...


Greetings,

You have 2 computers (XP and VISTA)
Where is the All In One Printer directly connected ?


Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jun 28, 2008 | HP Office Equipment & Supplies

1 Answer

I have an HP L7780 that I can print to - - but when I try to scan an error message comes up saying "No HP device has been detected"


check cable connection, check at contol panel printer and fax, select the print that online, may you chose print that offline
i hope this helpfull, please rate very helpfull or helpfull if you think this helpfull
thanks for using fixya

Jan 22, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

L7780 I recieve a general error report when I try and scan to my memory stick


>> if u getting a general error report
>> try replacing both the printheads ..!!

>> else make a reset on the printer
[remove the power cable when printer is on, press # + 6 same time plug in the power cable, and wait till a msg comes on screen saying NVM reset..]

May 20, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

How do I set up the printer to scan from the


Hi
I have put a PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/HP-Officejet-L7380-L7550-L7580-L7590-L7650-L7680-L7750-L7780-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 11, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Error 8,[ (4,0 -2147023170) ]


Cabgal .... what are you talking about? What you said makes no sense.

Explain yourself better or don't post!

The error is due to lack of memory needed to save/process the scanned pages. If you are scanning a full size book ... try limiting your scan to no more than 100 pages. Before you attempt to scan again ... power cycle the HP printer/scanner. Then run %temp% and purge all of the files listed.

Dec 06, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My HP Officejet 7410 All-in-One keeps giving me the error message - Scanner failure - Turn power off then on. Turning power off then on, even disconnecting power cord, repeatedly does not solve problem.


Our HP Officejet L7780 displays the "Align Printer" message and then does it automatically wasting several sheets of paper aligning, then the next time we print a page the same message comes back. Is there a way to turn off the "align Printer" message. It is printing ok otherwise.

Jul 31, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Scanning a document


Hi
Easiest way...

1. Choose SCAN
2. Then SAVE AS *remember where you saved file.
3. On the FORMAT options when saving choose "JPEG"
4. Open your email and choose ATTATCH A FILE
5. Choose FILE from where you saved it
6. Add your text to email and click send email.
7. If you want to check FILE was sent
8. Click on Email SENT you should see it.

Good Luck let me know if it solved it for you !

Thanks

Tinteiros (Ebay)

May 01, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

HP Officejet & Vista compatability


Hi,

Have you tried to use HP SOlution Center when scanning and save the scanned document to .pdf? try this solution.

Note: HP Director and HP Solution Center has more likely the same settings

CLICK HERE TO VIEW: DOCUMENT

Thank you so much.

adonscott

Feb 20, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

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