Question about Dell 962 Photo All-In-One InkJet Printer
You may have to recalibrate the machine.
1. Go to the calibration utility in your scanner software and open it. 2. Place a normal printed A4 size sheet (use only text without pictures or colour) onto the glass top.
3. Close the cover , making sure that there is no light entering the scanning surface due to a loose cover, etc.
4. Start the calibration tool.
Problem should be solved.
I don't think this is a problem with the glass, unless you can actually SEE visible streaks of dirt/grime on it. Besides, it is not recommended to remove the glass covering. Clean the surface side by all means, if you need to.
If all else fails, try reinstalling the driver for the scanner.
Hope that helps!
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Posted on May 01, 2008
Cant suggest for you to open up the scanner by yourself, you might cause more damages on the printer itself, you can wipe the glass with a glass cleaner or either a damp cloth ( use a lukewarm water ) but dont actually put water on the glass. make sure you unplug the scanner from power source when cleaning it. If that doesnt help then it may need a servicer to have your scanner fix. If your product is still within the warranty call manufacturer for warranty claims.
Hope this helps..
Posted on May 01, 2008
Open the cover and clean it from below with isopropyl alcohol
Posted on Apr 30, 2008
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Posted on Jan 02, 2017
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