Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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There is no folder option in my pc. hot to get it back?

I double-clicked a virus file and my folder option lasted no longer.wht to do now?

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  • Anonymous Mar 10, 2009

    i can't understand the solution

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  • Master
  • 2,785 Answers

Just download avast 4.8 from the avast.com and disable the system restore,scan your pc for viruses,post your findings

Posted on Apr 29, 2008

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Posted on Jan 02, 2017

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I have a problem with word normal.dot, I think normal.dot file is corrupted is this possible by a virus ?


1. Double click on My Computer.

2. Click on the Tools menu in the top menu bar.

3. Click on Folder Options...

4. Click on the View Tab

5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)

6. Click OK.

7. Double click on Local Disk (C:)

8. Double click on the Documents and Settings folder

9. Double click on the folder with your user name

10. Double click on Application Data. (That folder will be dimmed)

11. Double click on the Microsoft folder.

12. Double click on the Templates folder.

13. Right click on the Normal.dot file and delete it

14. Now you need to hide your hidden folders again

15. Click on the Tools menu in the top menu bar.

16. Click on Folder Options...

17. Click on the View tab.

18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)

19. Click on OK.

20. Close all the open windows and you are done!
Every time you open Microsoft Word, you go to a blank page. That blank page is called Normal.dot. If you ever open Microsoft Word, and you don't get a blank page, then your Normal.dot file has somehow been changed. If you have this problem, follow these steps


Jun 13, 2011 | Microsoft Windows Vista Home Basic Edition

2 Answers

I have format my pc 4 times but virus cant remove from my pc ask solution


Smash your hard drive with a hammer.

Then go get a new one.ITs ruined.

Apr 28, 2010 | Intel PENTIUM-4 865GV CHIP MOTHER BOARD...

2 Answers

How do I delete or repair the threat to my Laptop system that has


HOW TO REMOVE RAILA ODINGA VIRUS IN 2 MINUTES
How to remove raila odinga virus is a very easy process. Firstly, Raila odinga is a worm that attacks Microsoft word files, but it looks like a JPG file and mostly found on the desktop.
Raila odinga has some common characteristics
1. If you delete the picture file it will delete and return to where it was.
2. It runs from the driver folder in system 32 folder
3. it auto runs at system startup
4. It makes the computer boot slowly
5. It makes your computer to hang.
6. It creates new folder.exe folders in your computer
How to remove raila odinga virus, open my computer, double click drive C: open WINDOWS folder, double click on system 32 folder, open driver folder,
locate the word file in the folder, note the name. Right click on the task bar, open task manager, click on the process tab locate the name of the word file you saw in the drive folder, right click on the name of the file, click end process, to terminate the running process
Open the driver folder of system 32 where the file is, delete all the ms word files on that folder, then close the folder locate the raila odinga picture file usually on the desktop or somewhere in your computer, delete the picture file. Please do not double click on the picture file only delete it, finally empty your recycle bin and restart your computer. That way odinga is off your machine.

Mar 25, 2010 | Computers & Internet

1 Answer

I couldn't view the hidden files when i apply show hidden files in my folder options in tools menu in menu bar.


Folder Options is removed from Tools in Windows by a virus. The virus is called W32.Rontokbro@mm OR W32/Rontokbro.gen@MM

The removal of this virus is slightly difficult. Antivirus can't remove it automatically. However detailed procedure to remove it is available at

http://coolexp.blogspot.com/2008/01/fold...

About this Virus/Worm:
What it does is creating new files which looked like a folder but its actually a .exe file. Unless you’ve enabled the view extensions in the folder options or else you won’t see the .exe extension of the file. The file is approximately 43.7Kb and normally people will click to open it because it looked like a folder. So after you’ve open it, the virus will run each time during startup and keep on spreading and spreading… into the harddrives.

More troubles coming up. Normally when you click “Tools” in explorer, there’s a “folder options” underneath it. Once the pc is infected with the virus, the Folder Options will be missing, which disabled you to change the options to view the extension of the files. So when you see a new folder appeared from nowhere and you clicked to open it out of curiousity, the virus spread more again. Moreover, the virus disabled the registry edit where you will see this message “Registry edit is disabled by the administrator” everytime you try to edit the registry.

So how to clean the virus then? I found some solution from the following link and have successfully cleaned it from my system.

http://coolexp.blogspot.com/2008/01/fold...

It will help you to get rid of this virus named W32.Rontokbro@mm aka brontok.a and to get back your hidden files. Source(s): http://coolexp.blogspot.com/2008/01/fold...

P.S.: If this information was helpful, please rate this solution.

Mar 14, 2009 | Microsoft Windows XP Professional

1 Answer

Opening of drives


I have seen this several times and it is brought about due to a virus that creates an autorun file (autorun.ini).

In this file when you double click the drive, executes the file and in the autorun file exists any of the following: -
Microsoftpowerpoint.exe
smss.exe
.... or many others.

It is good thing that you have a strong antivirus which seems to have removed the viruses and therefore when the information file is opened, it does not find the executables it was supposed to run. That is why it asks for a program to open.

You can prove this by right clicking on the drive to see a shortcut menu and in this menu, the bolded menu will be the action taken when double clicked and the possibility is that you will find Autorun bolded.

To resolve the issue do the following:
1) Open My computer program or windows explorer.
2) Right click on the drive and open or explore it.
3) Locate the file Autorun and delete it. If the file is not shown, from the folder options choose show all files. This is because sometimes this file may be hidden.

Try double clicking the drives again to see if you get he same error.

NOTE: Many virus developers have made possible for people to install/run viruses in there own computers by simply double clicking the drives like flash disk.

May 31, 2008 | Microsoft Windows XP Professional With...

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