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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
From what I understand, it seems that you have a bad optical drive. Further, as you refer to it as a CD drive rather than a DVD drive, more than likely it has seen its long lifetime of service and is ready for retirement anyway. Go out and get a DVD drive to replace it for about $15 to $20 and that will probably resolve your issue.
1. Open the Computer window on your PC: Either double-click the Computer icon on the desktop, or open the Start menu and choose Computer.
2. Click the DVD drive icon: Clicking the icon selects that drive.
3. Right click on it and choose 'Eject' from the drop-down list.
Try the following only if the above steps didn't work or in times of urgency, such as when the computer is locked up (or turned off), you can manually eject a disc/cd by pushing a straightened paper clip into the tiny hole (the "beauty mark") on the front of the DVD drive.
Seems like some of the particles from the broken CD have remained inside. For manually opening up the drive there is a small hole in which you can insert a straightened paper clip. The drive bay will budge a little and you can pull it out manually. Secondly maybe the belt driving the open/close system has gone weak. Try tapping ******* top of the drive right after pushing the eject button. After you have got it opened i suggest you remove the drive from the PC and do a detailed cleanup by completely dismantling the drive.
Select a cd rom device,then add another boot up disc,then see if it opens.Will it take a cd rom better than a floppy? If so use the boot up disc,rather than an older and possibley more damaging floppy.
If you take a paper clip and straighten it, there is a little hole in the front of the CD drive, push the paper clip into it and your CD drive will get pushed open. This will get a CD out, but will not fix it.
Try re-seating, or connecting a different power cable to the back of the CD drive. Does your PC even recognize that the CD drive is present?
Most of the time the CD drive needs to be replaced.... they are very cheap.
Go to Control panel, Next click on the hardware tab. Find your CD drive listed up close to the top. Highlight the CD drive and click on uninstall. Reboot the system and the system will automatically re-install the drivers. See if that will work.
When you say CD will not open are you talking about the CD drive tray not opening at all (i.e. you're not able to insert any CDs into the PC) or the program/game CD that you inserted into the computer is not installing or playing?
If the problem is the latter one then I suggest that you try other program/game CDs to see if you're able to play or install those CDs. If they work while this one CD you're trying to install doesn't then maybe you're clicking on the wrong setup file or otherwise there is another procedure to install the program/game into the computer. Consult the manual of the program or the game manual for proper instructions on installing the game. The password can also be on the CD case or manual itself so check it out. Otherwise, visit there website or call up the manufacturer of the game or program you're trying to install/use for further help.
But if your problem is the first one, then to troubleshoot this you have to check if the drive is even getting power when you turn on the computer (blinking light/flashing light), if not then you may need to open up your computer chassis and check the connections of your CD drive for desktops now for laptops you may need to just unscrew the drive from the system and take the whole thing out. Reseat the cables at the back of the drive and even swap power connectors with the hard drive then try again for desktop systems now for laptops you just need to check the drive for any damage and just firmly put it back in place in the drive bay and screw it in place. Power on and try the eject button, to see if it works. If that still doesn't work, and the drive is still not getting any power, then you may have to replace the CD drive itself.