I have ZWF1430W problem, whichever programme I put it on, it fills with water through the prewash (despite showing it being on the wash part of the cycle) and then immediately drains out again i.e. it will not wash anything. If I manually move the machine through the cycle it will spin and then drain. As per the manual I have checked the drain pipe and there is no probs with this.
Hi You need to higher your outlet pipe on the back of the machine there is usually a clip to hold the pipe in place 3/4 of the way up the machine so it looks like a u upside down its should stop the machine from emptying straight away
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The pressure switch, also called the water level switch, is what control the amount of water goes in the machine, If your machine is constantly filling to the overflow point, then that is your problem. Now, if water is going in and the level is staying the same then your machine drain line is lower than the pump and your siphoning out the water as it goes in. Pull the drain up a little a that should fix the problem.
This is most likely due to having the height of the drain hose too low in the drain pipe so the water siphons out as the machine tries to fill up. This will eventually lead to an F20 error displaying saying that the machine was not able to fill with enough water in the 6 minutes allowed by the on board controller in the Whirlpool. The solution is to measure the height of the top of the arch of the drain hose or direct connecting point to a drain and make sure that his is at least 32 inches and no mort than 36 inches from the floor.
When you first start the machine you should hear water running into the drum if you dont hear that and it is a cold fill only machine the fill valve or the programmer has failed
Both of which are covered by the warranty
If it cannot fill it cannot drain ?
Test of that would be to open the door manually and put a couple of buckets of water into the machine, close the door and advance the machine to a spin cycle, if the pump is working it should discharge the water if it does not drain you have a blockage in the pump as well
One thing to check is that your water supply to the machine is adequate, to do that you need to disconnect the hose at the back making sure it is turned off at the fawcet and holding a cloth underneath the nut as you undo it.
Put the end into a bucket and turn on the fawcet slowly (Make sure you do not lose the sealing washer which is inside the nut).
If there is a good supply of water then put it back together again and call out the service guy from the maker
The contacts for the outlet pump have fused together in the programmer so that as soon as you apply power the pump motor starts running.
Remove the power first
Quick check is to take off the back panel locate the pump and remove one of the supply leads
put some insulating tape around the end of the lead you have taken off in case it shorts out then put the power back on and try the machine, it should then fill and start to agitate .
If that works then you need a new programmer .
Turn off the power , replace the lead and then put the machine back on to drain out the water