Question about Brother MFC-5840CN All-In-One InkJet Printer
Have tried all sorts - will not scan. says it cannot read (computer) or find scanner (I think that's what it says). I have uninstalled and reinstalled a number of times, still says there is an error in the scanning field. Everything else works perfectly. I really need to use the scanner for my assignments for Uni. can you please help.
This was on the Brother web site..
I cannot scan after installing the scanner driver using Windows®/ Mac OS® 8.x-9.x.
Description: Please follow the instructions below
Turn off your machine, disconnect and then reconnect the USB cable to your computer.
Guess it's a long shot.. Hope it helps.
Posted on Apr 29, 2008
Thanks very much for your quick reply. I actually worked out some how to do it by getting to the 'scan sight' on computer called 'page manager' and scanning through that avenue - it takes quite a bit of time as the computer goes really slowing through each process- however at least I can scan. Thanks very much for your help. I still cannot scan from operating from the MFC itself (pushing the scan button and start) but the other way will be fine. I reinstalled the MFC disc also and noticed that on this mac (new to me) I hadn't stalled that part of the programme. So I'm happy now.
Posted on Apr 30, 2008
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Posted on Jan 02, 2017
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