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you can try to restart the phone. The only problem with that is that everything you have saved on ur phone gets deleted unless its on a memory card. What you have to do is turn off your phone then wait a couple of seconds then hold the power button along with the to line buttons by the green phone and the end call button. After you hold them down you wiil see a screen that will have some writing when that shows up you press the green phone button. After that it will restart but its going to take a while for it to restart. then when its done deleting everything its going to ask you to tap the screen the its going to ask you to do the align screen. you can skip the rest after you skip it the pocket pc page will come up and it will show you its installing everything when its done it will turn off and start up again. and there you go like new. if that doesnt help the you should go get it checked out..
Make sure you have the current version on your device. Log in to your T-Mobile account and go to Support then click on Phone & Device. You should be able to verify what your version is upon upgrading to the newest software. When I had my Wing, I did that and it helped tremendously with texting, freezing, resetting, and it also helped with security settings also. Also, be sure that you dont have alot of texts in the inbox, outbox, drafts, and sent folder that drastically decreases the device's physical memory and causes freezing also. Try to keep all pictures, files, videos, music, and 3rd party applications on your memory card. Windows Mobile devices are known for bugs and freezing and any little thing can set them off.
Do a backup with PIM Backup and them hard reset the phone (Factory default)
To hard reset the wing: Hold both soft keys down while hitting the reset button with your stylus (the little hole on the side). Should bring up a black screen with some text. Press "send" key to finish process.
*Note it takes a couple of tries to get all of the buttons pressed together. May not work first try.
You don't have to contact T-Mobile for unlocked code since you are no longer their customer but yo canbuy an unlocked code on Ebay.com by register with Ebay as a new user, choose option Cell phones & PDAs from Categories and then scroll down to look for Unlocking Kits and Codes and then type your phone model, it will show you a bunch of unlocking code for sale. Good Luck
you do have to cid unlock, and sim unlock the phone and then you can use it anywhere in the country. Go to xda-developers.com to learn all about it. The best advice that I can give you is to read read read before you even attempt to change software on your phone. Good luck
I am having the same issue with a phone I bought on Dec 17, and they are saying to try a master reset (I have too because it is almost inoperable at this point) and then they will ship me a new phone if not! Call t-mobile if it is new b/c it is still under manufacturer warranty!
Ok. So stumbled across this page because I was having the same problem, i.e. all of a sudden the wing was moving unbelievably slow and would lock up if I tried to text. I pulled out the battery, classic, and then I pulled out the sim card. Then I put the battery back in and started it with out the sim card. I unlocked the phone with my code, I couldn't do the second "unlock" because there was no sim card. However, I could play solitaire, look at memory; ya know, mess with the basics. Then I turned the phone off with the power button, pulled the battery out, put the sim card back in, turned the phone on and now everything is great! I have even texted with no problems! hope this works for you!!!