Question about Siemens SpeedStream Modem (4100) (SS4100)

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Siemens 4100 disconnects

I have Siemens 4100 modem that will cycle itself off and then come right back on. I am connected through a VPN on my work computer. So I lose my work and have to shut everything down and restart when this happens. It happens about the same time every evening. I work from home and I am on it all day and it only happens at night. I have called my internet provider, they have no clue, as usual. Your input will be appreciated.

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The modem restart has nothing to do with ISP. If your power light blinks at the time of loosing connection, its sure modem problem or power supply problem. Try connecting the modem to UPS supply and check it.

Posted on May 09, 2008

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It sounds like you have a power or an interference issue if it occurs at the same time every day.

I would try plugging it into a regulated power source, a UPS if possible or at least a power strip.

If it is in a power strip, I would swap the power strip. If it continues to happen at the exact same time every day, I'd also try plugging it into a different area of the house and watch it at the "bad" time and see if it still happens.

HTH

Hadrian

Posted on Apr 29, 2008

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Hi,

* You dont need any special drivers to install modem.
* Open up internet explorer, type 192.168.0.1 in the address bar and press enter key.
* Now you should see the configuration page of modem.
* On the left side, click on Advanced button, below that, you will see "connection configuration" option - click on it.

*** If it asks for modem access code anywhere, you can find the code underneath the modem. please type it ***

* Under this page, you have to enter the email address in username field and password, change the connection type to smart keep alive, click on save changes

* Now it may ask you for restart modem. click on restart. within 1 min, you will be connected to internet.

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