Question about Xerox 6400 Flatbed Scanner

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Xerox 6400 I don't have the driver and when I try to run the downloaded file I receive this message: "The upgradepatch cannot be installed by the Windows Installer service because the program to be upgraded may be missing or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch" Somebody can help me? Thanks

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Update your Windows, then try again. If that fails, download from another site. I had this same problem when I switched computers and it worked for me.

Posted on Dec 24, 2008

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New driver will not install


I've had this problem several times with Windows 7. Google a piece of software called CCleaner, download, install and run it. It removes registry problems, bad installs and other extraneous fluff, speeding up your machine, preventing malware attacks and making fresh installs easier. That should clear out the gunk files that are stopping the new drivers from installing. (Between running CCleaner and installing the new drivers, though, I strongly recommend restarting.)

Aug 31, 2012 | Xerox Corporation DocuMate Sheetfed...

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I don't have the install disc for Xerox One Touch 2400 Flatbed Scanner - can you help . thank you .


I've located the drivers for your scanner at the UK Xerox Website:
http://www.xeroxscanners.com/en/uk/products/X2400/drivers.asp
As for the bundled software, it seems that it is unavailable. You could try to order it from Xerox. I would start by calling this number:
http://www.xeroxscanners.com/en/us/WhereToBuy.asp
Good luck

Sep 23, 2011 | Xerox One Touch 2400 Flatbed Scanner

1 Answer

I have a problem with the Xerxox documate 515 error messge" copy of prtection failure. There is no VRS file- import dongle connected." remove all sccanner software and reinstalled, but same...


it seems that the drivers did no install correctly.
-Go to the control panel -> Programs -> add/ remove programs. -Then uninstall Kofax VirtualReScan and restart the computer. -After the computer comes back on insert the installation disk and reinstall the drivers.

If the problem persists maybe your installation disk is corrupted, try to download the latest version from xerox and try again.
http://www.xeroxscanners.com/en/us/products/drivers.asp?PN=DM515

Mar 21, 2011 | Xerox DOCUMATE 515 SIMPLEX-FLTBF W/ ADF...

2 Answers

I hae a memorex 6142u w/ no vista drivers???


Go to site http://support.visioneer.com/products/home/EOL/Memorex/
Download/save application file 6142. Check file properties, under compatibility select "run this program..." and choose Windows XP(Service Pack 2). if u do not have a vista option
Then run the program.
Good Luck

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1 Answer

I can't get my xerox scanner to work


download driver from here:
http://www.arsys-europe.net/Downloads/Xerox/

Nov 10, 2008 | Xerox One Touch 2400 Flatbed Scanner

1 Answer

Can`t open driver file...


Hello sir,
i am format the c: drive and also instal to windowprofessione2. Then after to local drivers are not open properly. thet means(D:,E:,f:) the drivers are change to file. Then ask to supporting programs.

Mar 03, 2008 | Xerox One Touch 2400 Flatbed Scanner

1 Answer

Xerox 2400 Driver


you are using the right software or the operatuing system is not compatible with the software

Mar 02, 2008 | Xerox One Touch 2400 Flatbed Scanner

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