My mp3 is in GREAT condition BRAND NEW and i can't turn it on. it will turn on when it is pluged into the USB but not when it is off it.also i have a concern with the coby thing, i called 5 times and there was no answer so hopefully you can help me ! THANKS!
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Make sure it is not a faulty USB Cable. You might have to replace it. There is not much you can do because it could be a lot of things. THere is no where you can send it into to get fixed. I would get a new one :(
plug it to usb device of your computer that will charge the battery Keep it pluged in and goto the RCA website and download the firmware. After you download the firmware. Go to the spot that it downloaded to and click the updated firmware. (do not remove the mp3 player from the usb device of your computer) After the new firmware is installed it will work like new.