Question about KitchenAid KSRS25IL Side by Side Refrigerator

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Ice Maker won't work...water line frozen?

I think my water line for my ice maker is frozen. How can I repair it so it makes ice again?!

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  • Hungry Cow May 08, 2008

    Our refrigerator ice-maker has been making noise. I checked it out last night and discovered that the little trough that water usually flows through to get to the ice maker is frozen solid. It's still making noise even though I've shut off the ice-maker. I'm afraid of causing permanent damage. What should I do?

  • Anonymous Mar 19, 2014

    I am looking to buy a NEW fridge.. lets say money is not an issue.. and hands off no repairs is the top requirement. What is the largest fridge with ice maker and water that I can buy. OR what brand has the best support and parts available?

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HOLLOW ICE FOLLOWED BY FROZEN WATER CHUTE ARE THE FIRST SIGNS THAT THE WATER INLET VAVLE IS OR HAS FAILED, IT CAN ALSO CAUSE DAMAGE TO THE ICEMAKER BY BURNING OUT THEN TIMING GEAR DUE TO INSUFFIENT WATER OR FLOODING IN ICEMAKER WITH TOO MUCH WATER

Posted on May 30, 2008

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Posted on Jan 02, 2017

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The ice maker


see this causes and fix it. God bless you

Makes to much ice or won't shut off.

Check shutoff arm. This may be hung up on ice or food item.

Makes no ice.

Check shutoff arm. Check to make sure it is getting water, check water solenoid. Check water supply line it may be frozen or plugged up. Check freezer temperature to low of a temperature could cause the line to freeze up. Check for power at motor. You will need to remove the ice maker. Find the leads that go to the auger and connect a voltmeter. Press the dispenser lever you should have power if not replace the control board or micro switch. Check control switch or microswitch. Put icemaker in test mode. Only some are equipped.

Ice cubes to large or small.

Adjust size by removing cover and turn adjustment screw + or -. Check water solenoid. Check water supply line. Make sure it is level.

Ice tastes bad

Clean ice tray. Check supply line. Check water solenoid. Change filter. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Ice is discolored.

Check water solenoid. Check supply line. Change filter. Clean ice tray. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Most ice maker problems require either replacing the ice maker unit or the ice dispenser control board or micro switches.

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Ice maker not making ice water dispenser works well


There are 2 solenoids, one controls the water dispenser the other controls the ice maker water supply. Follow the tubing down the back of the refrigerator to find the ice maker solenoid. If the line is frozen between the back of the refrigerator and the ice maker it won't make ice either. If the line is frozen you need to check to see if the solenoid is leaking, this allows a trickle of water to continously flow through the lina and freeze.

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1 Answer

Water lines i think are ok but cant get water or make ice


Check the following:

See if the fridge has a water filter...it could be plugged and need replacement...check your manual for the location and replacement procedures

Check the inlet water line to the ice maker...it could be frozen...a hair dryer can be used to thaw it out and get the ice make to work again...be careful and don't overheat the ice maker inlet water line.

Make sure the water line is ok and not obstructed or kinked

Check the ice maker water valve to be sure it opens and isn't clogged

Cycle the arm on the ice maker and wait to see if it will make ice again

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Ice maker stop making ice for kenmore 106.56352500


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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1 Answer

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