Question about Creative Labs Zen Digital Media Player

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Zen not turning on after powering up

I bought a zen having previosly owned a zen:m vision, so I know how the Creatives work - I think. Anyway, after charging my zen and playing one of the free tracks that come with the zen (BTW it came up on the screen that it was docked so there was no problem with the computer to zen), I went to load up my music. This time however, after I docked it, I removed it from its USB port, because I needed to use the flashdrive for work, and now it will not turn on. Any suggestions????

It is fully powered and I cannot think of any reason whyit will not turn on.

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  • Anonymous May 04, 2008

    i have exactly the same problem..

  • sezgaia May 15, 2008

    when i tried to play a song,my zen's screen became frozen,then i tried to stop the song but buttons were not working,after i tried to turn off,then it said it is shutting down and screen freeze again..buttons didn't work again..i left it open with the frozen screen and in the morning it was turned off but didn't turn on again,even i tried to charge it,computer didn't recognize and also the blue light wasn't on.now, what can i do?

  • Kelevrahead Dec 26, 2008

    screen has a had a dodgy connection for three days (stripes running vertically down the left hand side of the screen.) and yesterday it stopped working all together, first it froze then the screen flashed up for a second with a 'clean up' screen . Any ideas people ??

  • tom-obrien Apr 27, 2009

    My zen froze so I reset it. I then turned it on but the battery was low so I turned it off and connected it to the computer to charge the battery. Now I cannot turn it on. I notice that when I connect it to the computer, the screen flashes very faintly.



  • Anonymous May 03, 2009

    i connect my zen to my computer to charge it as well as delete songs i don't want on it. (bought from a friend) after i deleted what songs i could with the computer i disconnected the usb and now i can't get my player to turn on.

  • cheerflexie_ May 12, 2009

    ive had my zen for about a year and befoe it "died" it was constantly freezing, so i reset it a lot. then one day after it was charged, i took it off and tried to turn it on. It turned on for a bit and then the blue light started fading.. and then it died. I couldnt turn it on, or reset it or charge it and the computer wont recognized it either.

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I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

Posted on May 03, 2009

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Fully charged , not able to turn on creative zen 8gb

Posted on Nov 22, 2008

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Yer i do as well and i havnt even used it yet! amazon will not take it back because ive uploaded stuff onto it. Will creative take it back and repair it?

Posted on May 11, 2008

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