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Ps3 picture is not coming on screen. We wiped hard drive, and it reinstalled, then pixelated and then froze and then went black. HELP

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  • Linda Perry
    Linda Perry Apr 29, 2008

    Already did that. You get two beeps, then nothing. It wasn't until after about three weeks that we tried again, and the picture did pop up, it accessed the wifi by itself and updated itself froze and pixelated. Now it doesn't boot at all. It all seemed to happen with the 2. something upgrade that went out.

  • Linda Perry
    Linda Perry Apr 29, 2008

    tried that. This does not seem to be the problem. I don't know if the OS is corrupted or what. It all started with the download of the 2. soething-or-ruther update for the OS. Got any ideas?

  • Linda Perry
    Linda Perry May 08, 2008

    I'm not sure it is a lens problem. Wouldn't the menu screen still pop up without a disk in it? And o, none of the disks were marred. Would having the unit get knocked over do anything to it?

  • Linda Perry
    Linda Perry May 08, 2008

    Unfortunately it was a used system. My son was convinced that a 60 gig unit was superior to the newer ones, so we purchased it through circuit city ebay w/ a 6 day warranty. It worked fine until Andy downloaded that silly upgrade for version 2.0. I can't access Sony without the original registration cards.

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  • Master
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Clean the lens

Posted on Apr 28, 2008

  • Ginko
    Ginko Apr 28, 2008

    Start first cleaning the lens with a clening disk, or if you are pactice in servicing electonics with a soft cloth and isopropyl alcol direcly on the lens.
    Check also the disk you are using is not dirty or scratched, if it is dirty clean it with cold water and dry well with a cloth, taking care not to leave hairs

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  • Master
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Ok, its on this website under ps3 tab there should be a support tab. Try this. turn off ps3 . turn the switch on the back to off . then turn it on in the back then hold the power on switch till you hear i believe 2 beeps

Let me know if this works or not, thanks

Posted on Apr 28, 2008

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  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    well, I would think it is still under warranty, contact sony and see what they can do for you, I can get their number if you want it

  • Benjamin Patri
    Benjamin Patri May 03, 2008

    Please don't forget to rate this solution as that is one of the biggest
    aspects of how this website works and in order to receive any credit in
    helping you, I need to be rated.




    Otherwise, let me know if you have further questions and I would be glad to help.





    Thank you

  • Benjamin Patri
    Benjamin Patri May 08, 2008

    It may be possible that your system is just overheating and maybe the update is causing it to do this somehow, I'm going to give you sony's number and since there are so many issues with them freezing, they should know for sure, but two beeps indicates a hardware shutdown but that can be normal depending on how you are shutting it down and isn't anything to be worried about. Since it did start up after 3 weeks, with a picture, then if anything, I would think it is a heating or power supply issue, but I don't want you opening it up yourself and wrecking it worse.

    Sony Computer Entertainment America

    M-SAT 6:00 a.m. - 8:00 p.m. PST

    Sunday 7:00 a.m. � 6:30 p.m

    800-345-7669 (800-345-SONY)

    Let me know how this goes

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OR
If your PS3 is still in warranty then call Sony.

Ihope this helps. Good luck!!

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