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I got the right driver now, but it sti...

By Beth06010 on Apr 28, 2008

" "

I finally found the right driver and got it installed. The computer is reading the correct model and everything, but I can't print directly from a document or a web page. The copier function is fine. The parallel interface cable is new from the package (I'm assuming) as it was included with the unit and was in a sealed plastic pouch. The connections are secure. What could be the problem? I wonder if that is why it was sold as refurbished.

Comments:

May 01, 2008

- Thanks for helping. I recently found out that I have a very deep infection and am in the process of getting rid of it with help. The computer infections (malware, grayware and trojans) were corrupting the print driver which is the latest version. As for printing from the web, I do know how to do that. I've been doing it for a long time.

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Solution #1

posted on Apr 30, 2008

early1234

Rank: Wiz Computers & Networking

Expert
Rating: 84%, 743 votes

try to check with the manufacturers website, they may have new softwares drivers for the printer you have now. but in any case, when you want to print directly from a web page, you must do some tweaking in order to print it. i want you to check on the printer settings about this and check also your HELP contents of your explorer.

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