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Keyboard not responding after bio check

Hi Msuhelk,

My keyboard won't do any commands. When I turn the computer on the lights on the keyboard flash and then once the bio check is done and that message comes up the keyboard wont work at all. Please help me

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THE CONTACT PINS ARE GONE BAD..........
TRY SEE ITS BEND AND U CAN FIX IT WITH CARE....OR ELSE ON OTHER OPTION AS IT LOOKS THE KEYBOARD HAS GONE U/S...........

Posted on Aug 24, 2008

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2 Answers

Why is keyboard not responding?


This answer relates to keyboard hardware issue only.

On powering on PC look for keyboard lights flashing.
If no flash. Power down. Remove/replace kbd plug.
If still no flash of lights then please read on.

If kbd is old ps/2 type. Which is small round, sometimes purple, plug.
Ensure its not in not in the similar mouse socket.
Check for bent pin in plug.
ps/2 sockets can fail (as can keyboards)
If no joy and no other ps/2 keyboard works, consider replacing with usb type.

If kbd is usb type, do power off/on look for lights flashing.
If no flash of lights, try in different usb port.
Try replacing keyboard.

Hope this helps.

Jul 24, 2015 | Dell Inspiron Computers & Internet

2 Answers

Won't read keyboard


usb or ps2 keyboard ? might need to be enabled in BIOS

If you want to use a USB keyboard to access Windows command prompt options, make changes in the BIOS (Basic Input/Output System), or to operate legacy operating systems, you must enable support for the device inside the BIOS.

Shut down the computer and disconnect the USB keyboard. Connect a PS/2 keyboard to the PS/2 connector port on the rear of the computer. Turn on the computer and press the "Delete" key several times as soon as you see the initial boot or company logo screen. Wait for the main BIOS setup screen to appear. Press the right or left arrow keys to move the cursor to the "Advanced" or "Advanced Settings" menu option. Press the "Enter" key. Move the cursor to the "Integrated Peripherals" or "Peripheral Configuration" menu option. Press the "Enter" key. Press the down-arrow key to navigate to the "USB Controllers" option. Press the "+" or "-" key to change the menu option to "Enabled." Move the cursor to the "USB Legacy Support" or "USB Legacy Function" field. Press the "+" key repeatedly until the value option changes to "Enabled." Press the "F10" key to save changes to the BIOS settings and exit the setup utility. Wait until the computer begins to restart and then press the power button and hold it for approximately four or five seconds. The computer shuts down completely. Unplug the PS/2 keyboard from the computer and set it aside. Reconnect the USB keyboard restart the computer. As soon as you see the initial boot screen, tap the "Delete" key several times and wait for the BIOS setup screen to appear. If you are able to access the BIOS setup screen with the USB keyboard, USB support is active in the BIOS.

Feb 15, 2013 | Dell OptiPlex GX110 PC Desktop

2 Answers

How to flash bios


A blacked-out screen doesn't necessarily indicate a broken monitor.
If the computer has run out of charge or is in hibernation or sleep mode,
if the screen is too dark, or if the display cable has come disconnected from the motherboard, the screen may appear black or fail to turn on. To fix a blacked-out laptop screen, troubleshoot the screen settings, check the LCD connector and see if the computer is awake and receiving power.
Touch the touchpad or move the external mouse to see if the computer is asleep or hibernating. If the computer fails to respond, press "Enter" on the keyboard. Press the power button if the screen remains black.

Confirm that the power indicator light, found at the front of the computer or above the keyboard, is glowing solid green or blue. Confirm that the power adapter is plugged into the computer and into a wall outlet. Confirm that battery indicator light is glowing solid green or blue. Hold down the "Fn" key. Press the up-arrow to see if the screen brightness increases.
Some computers also use the "F6" or "F7" keys to increase screen brightness.
Hold down the power button for 10 seconds to turn off the laptop.
Remove the AC adapter from the computer, close the screen, and then turn the PC over.
Slide the battery latch to eject the battery. Pull the battery out of its compartment. Turn the computer back over, open the lid, and insert the edge of a flathead screwdriver or other flat, solid object beneath the bezel above the keyboard. Wedge the edge of the keyboard bezel off of the top cover.
Work your way along the edge of the keyboard bezel to loosen it.
Pull the bezel off the laptop.
Trace the cable coming from the laptop screen to the connector found beneath the bezel. Reconnect the display cable to the motherboard if the cable has come loose from the connector. Line up the tabs on the bezel with the slots along the top of the keyboard. Insert the right edge of the bezel into the gap above the keyboard, and then push the bezel back in place. Turn the computer back on. If the laptop screen is still blacked out, connect an external monitor to the video port on the side of the PC to confirm that the video card isn't defective. If the external monitor works, the LCD screen could be broken. If the monitor doesn't work, the motherboard or video card might need to be replaced.

Download the appropriate BIOS update and flashing utility for your motherboard from the motherboard manufacturer's website. Most manufacturer websites keep the files under a section labeled "Support." The files will likely come in a ZIP archive, so you will need to extract the files to your desktop. Copy the flashing utility and BIOS file to the DOS boot floppy. If your computer does not have a built-in floppy drive, you will need to connect a USB-type floppy drive first by plugging it into a free USB port. Rename the new BIOS image "newbios.bin" to make remembering it easy. Reboot the computer with the boot floppy in the floppy drive. Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice. Select safe mode with command prompt When the boot process is done, you will be at the "A:\" prompt. At the "A:\" prompt, run the flashing utility. For example, if the flashing utility is named "awdflash.exe," then you would type in "awdflash" and press "Enter." The flashing utility will likely have a simple graphic menu system with a list of the commands and what they do. Save an image of the existing BIOS to a file called "oldbios.bin." Once the backup is complete, point the flashing utility at the new BIOS image and start the update process. Remove the DOS floppy and reboot the computer when the update is complete.

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Jan 18, 2013 | Dell Inspiron Computers & Internet

4 Answers

Hi guys ... I'm having a problem that's got me pulling my bloody hair out, and I've got absolutely no idea how to solve it. I've got a box with a blank drive in it [so no existing OS...


if you were flasing the bios and it was interrupted you might be **** out of luck if the bios was compltedly erased. the only thing you can do is try flashing the bios again , make sure it is compatible

Jul 06, 2011 | Dell Dimension C521 PC Desktop

1 Answer

My keyboard does not work


hi there,

Here are some steps which you can try to get the keyboard respond.

You can boot to Safe Mode, Safe Mode with Networking or Safe Mode with Command Prompt (by pressing F8 before the Windows logo shows up) to see if problem occurs. You can also go to the BIOS set up (press F10) to check if it responds, reload BIOS default settings if its working.

For acer computer, I think FN+F6 locks the keyboard and touchpad, try if it works. You might as well want to scan for viruses or just reinstall the Operating System if it works in Safe Mode or BIOS, it should fix the problem.

Hope this helps.

May 10, 2011 | Acer Computers & Internet

1 Answer

Keyboard wont respond to the pc I tried two different keyboards.what should I do?


Ensure that keyboard lights are illuminated.

Restart the computer with keyboard connected and try booting into setup to see if the keyboard is recognized by bios, if you can get into the bios, then this is an operating system related issue.

If the keyboard still does not respond even in bios, you may have a damaged PS/2 connector. If this is the case, it can be soldered by a technician or the keyboard can be substituted with a USB keyboard.

Mar 11, 2010 | Dell Computers & Internet

2 Answers

Dell E521 cannot get to bios with usb keyboard.


check the loose connection on mother board try to reconnecting again then after that power on the computer quickly press f2.

Mar 06, 2010 | Computers & Internet

3 Answers

Keyboard lights not working


are you referring about the keybaord back lights? please check bios version. turn on computer then keep tapping f2 to enter bios. compare it with from the bios from he support site..if all fails then ask dell support tech to have keyboard replaced.

Oct 03, 2009 | Dell Studio 1737 Laptop

2 Answers

Pc keeps rebooting, function keys don't work


Disconnect external peripherial.Drain flea power,connect know good keyboard,tried to boot in bios.DO factory reset in bios,Try to restart computer check, if issue still persist,remove memory and check. Disconnect hdd and connect on secondard ide or sata connector, tried to reboot and check.remove video card , sound card , modem card or network card if present.connect monitor to onboard video and check.

Aug 17, 2009 | E-Machines eMachines Desktop PC

1 Answer

Keyboard not working only during booting


If your keyboard is USB, switch to a standard PS/2 keyboard, and enable legacy support for USB in your bios.. This may help you, but your bios may not be able to use a USB keyboard during POST.

May 31, 2009 | Intel Motherboard

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