Question about Lexmark X3350 All-In-One InkJet Printer

2 Answers

Fax sending problems

I have a Lexmark X3350 Scanner/Fax using Windows XP and every time I try to send a fax it fails at 40 % sent. It has failed the same way to 2 different fax numbers. Please help !!!

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  • Chrisjavar Apr 28, 2008

    No...it scans fine but fails when sending. Thanks for helping. i do appreciate it !

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2 Answers

Thank You ! I'll try it !

Posted on Apr 29, 2008

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  • Lexmark Master
  • 5,568 Answers

Does it also fail when scanning?
The light source may be shutting down partway through the scan.

Posted on Apr 28, 2008

  • Steve Allison
    Steve Allison Apr 28, 2008

    Your telephone line may be going bad; use a phone to listen to the line but dial only a '1.'

    During the time the line is active, listen for any static or popping on the line.

    Modems can vary widely in their tolerance to line noise and will just hang up if the line is 'dirty' and it must resend too often.



    Normally, it should give you some indication of this problem but you may have error reporting turned off.

    Check your fax software to see if there are settings you can influence to tell you when there is a problem.

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Posted on Jan 02, 2017

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It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


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Im trying to figure out how to use the fax feature on this system


Just make sure the computer is connected to a fax modem. Here's the Lexmark X3350 User's Guide to give you instructions on how to send/receive faxes. Just click on this link: http://bit.ly/dl0rJ9 to download. Scroll to Faxing for the instructions. Thanks.

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Can not receive faxes


in your imaging studio open receive fax and check your settings. make sure it is set to receive. set to auto receive or you have to answer it manually. also remember that to receive a fax the software must be open.
this next is to make sure no software problem in communication.
check ( i'll assume xp) printers and faxes in control panel. right click fax. open properties and go to devices tab click properties. in the receive tab make sure receive fax is checked and your other setting are the same as in imaging studio.
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Fax problem


Pending faxes are faxes whose transmission has been delayed either deliberately or unintentionally. Normally, when a fax cannot be sent at the first attempt, the fax machine will redial the recipient's number. If you choose to delay sending a fax, the machine will send it at the time you select for transmission. During the delay period and at any point up to completion of the call, you can cancel the delayed transmission by deleting the fax from the Pending Faxes queue. To do this:

Press the Fax button on the operator panel and then press Options (once only). The Pending Faxes menu will be displayed.
Press Select. If a fax is pending, the printer will display Cancel Fax (the fax number you dialed appears below these words).
Press Select to delete the pending fax.
In response to the Are you sure? prompt, press 1 for Yes ( 2=No).
Press Options (once only). The Pending Faxes menu will now display None.

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Faxing w/


SInce you have DSL...you must have a phone line...try hooking it up to your phoneline to send a fax. If you would like to send faxes from your desktop over the internet...signup for an account on efax.com

Good luck to you my friend.

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Need to know how to send fax's.


Hello,

Your particular Lexmark X3350 does not have a fax modem. You have a couple different options though, however I am not sure if the option in the software you are using will be ungreyed, but you will be able to send faxes.

One option is to purchase a modem at a computer store (usually they are around $15) and install it. If you want to take this route then I would first check to see if your computer has room for one or sometimes I have found people already have one, and its just not installed. If you would like to take this route, respond and I will make detailed instructions on how to install for you.

Another option is to pay for a service to send & receive faxes for you. This is common, because as technology continiously increases everything is becoming more and more digital and people are shifting away from using real paper all of the time. For instance I built a service for a company a few years ago where they could fax whatever papers they wanted by sending an email to my program with the telephone number as the subject of the email and whatever they wanted to fax as an attachment. If you are interested in this alternative let me know, and I will suggest some third party services for you.

Regards,

-Chester

Dec 27, 2007 | Lexmark OfficeCenter X3350 All-in-One...

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