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Bought new computer. hooked my maxtor one touch mini 4 external hard drive to the computer but its password protected so im thinking thats why its not launching the setup.exe that i need. so i need some sort of softwear to get this working again.

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Go to this web site and contact them via e mail for the drivers for the mini... make sure you have the drive serial # when contacting them.

Posted on Apr 29, 2008

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1 Answer

My Maxtor one touch external hard drive will not switch on


HI,
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below
http://www.maxtor.com/en/main/support.html


Best of luck
Proton

Apr 22, 2009 | E-Machines eMachines Desktop PC

1 Answer

External Hardisk Maxtor 4 One Touch not detected


Have you tried different USB cables with the drive? If the drive is self powered (no ext power supply) which I think that one is, then it needs a really good cable to draw the 5 volts from the USB port. If you have tried a known working cable, then it could be the USB controller or the disk itself. You can buy the USB box on eBay really cheap and move the drive over.

Apr 13, 2009 | Computers & Internet

2 Answers

Maxtor one touch 4 mini makes chirping sounds while trying to link up with the computer , does this for aprox a minute then stops , the conmputer dosnt see the drive.


Usualy this thing happens with my WD Elements drive when the cable is not connected properly or some dust went on the connector, try using a paintbrush and get rid of the dust, sometimes the usb cable's end is corrodated and that's why id doesn't work properly anymore, sometimes it connects and a bit later suddenly it dissapears, this case try another cable. And also a good idea to try out the drive on a different USB port.
If none of these works, try it on a different computer and see what happens there, if it's not working over there with any of these tricks than it's time to bring it back to the shop and use your warranty to get a new one.

Nov 23, 2008 | Computers & Internet

1 Answer

I bought a Maxtor OneTouch4 Mini 160GB external hard drive. The rason being that I wanted to increase my hard drive capacity--My laptop is below 50 GBs now and I intend to be doing quite q lot of video...


I have a 320GB Maxtor OneTouch. I copied all of the software off of the Maxtor to my main drive then reformatted the Maxtor as a normal driv.

Lou

Aug 24, 2008 | Computers & Internet

2 Answers

I had my maxtor one touch 4 750 gb external hard drive installed on a dell laptop with windows xp i plugged it into a mac and installed it but couldnt get it to work so i plugged it back into my laptop and...


Hi there, I think it may be to do with the format of the harddrive - see if you used the Maxtor in a Windows XP environment it would have been formatted to suit that OS.

Is the Harddrive formatted to NTFS?

Jul 22, 2008 | Computers & Internet

1 Answer

Purchased Maxtor ONE TOUCH III. when I had XP. Now that I have Vista, mAXTOR DOESN'T RECOGNIZE IT. iS THERE AN UP-DATE? nEED HELP. Thanks Marty xmartico@san.rr.com


Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 01, 2008 | Computers & Internet

1 Answer

I've just got a Maxtor OneTouch4 external hard drive - how do I protect it with a password ? Txs


You will have to download and install an application like Cryptainer LE Free Encryption Software 6.0.1. Windows 2000, XP, and Vista don't password protect individual folders.

Apr 28, 2008 | Computers & Internet

2 Answers

Maxtor basics external drive


Hi Nuisance101, I recall your running vista. Vista is a nightmare. If you cound only see the troubles we see on a daily basis here at FixYa you'ed understand. It's a common problem with Vista not seeing USB devices, externial devices. It does & then the next second it doesn't. Same for all external devices. I'm am 100% sure the trouble is not your system or your devices. It's Vista. I have gone over dozens of post from vista users. One would think MS has been on vacation since the release of vista. You can look at vista's web site for help for a possible fix, at this link. (I have no faith). MS blames driver software. Your Maxtor drive is external. Henve no driver software.
So it falls into that vista area of one time vista see's the drive & the next it does not.
Either way I though Maxtor addressed vista issues. I prefer Seagate drives myself. Personally know lots of people who's Maxtor's drives have just gone down for no reason. Seagate bought Maxtor.

http://windowshelp.microsoft.com/Windows/en-US/hardware.mspx

Most of the post from vista users, claim users should check vista's updates often. Since Max Blaster did its job, I'm inclined to blame vista.

I wish I could give you a better fix or suggestion but I'm up against vista. That's why I run WinXP Pro. I do not have these problems.

Best wishes Nuisance101!
Mike

Mar 30, 2008 | Computers & Internet

1 Answer

Help with Maxtor onetouch 4


The Maxtor OneTouch 4 Mini is a portable hard drive, with USB interface.

What you have to do is, just connect your Maxtor OneTouch 4 MiniT to the one end of USB cable, after that insert he other end to your laptop USB por.

Wait for few moments your operating system will read your new connected portable hard drive.

After that you can find a new drive letter in your My Computer, thats for your portable disk drive.

thanks
Iqbal

Mar 10, 2008 | Computers & Internet

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