1. PRESS AND HOLD BOTH SOFT KEYS. the buttons on the left and right of the middle joystick (the dash lines) 2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS) 3. RELEASE THE TWO KEYS SOFT KEYS. 4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
May I ask why a hard reset is required? Also are you using that key combination while the phone is off?? Cause if its on, then it wont work.
Also try the soft reset and see if that solves whatever issues it is you have. Using the dialing keypad type in *#7370# and then inter your lock code (default is 12345).
1.Reset to the default settings: -From the carousel's Home tile, press the OK button for Menu -Select Settings -Select More (7) -Select Security (12) -Enter the User Lock Code (last 4 digits of phone number) -Select Erase/Reset (3) -Select Default Settings (0) -Press the left soft key for Yes to confirm -Press the left soft key for Yes again to confirm
2.Permanently delete all data and reset: -From the carousel's Home tile, press the OK button for Menu -Select Settings -Select More (7) -Select Security (12) -Enter the User Lock Code (last 4 digits of phone number) -Select Erase/Reset (3) -Select Reset Phone -Press the left soft key for OK to confirm -Press the left soft key for Yes -Press the left soft key for Yes again to confirm
After resetting your Samsung Reclaim M560, you will miss all data, so you should back up the necessary data first.
To enter the SIM unlock code, do the following: 1. Put AT&T SIM card in C740 2. Turn on 3. Enter *#865625# on idle screen 4. SIM Unlock Process - Click Yes. 5. Enter 8 digits unlock code and click OK (soft key) 6. Re-enter the unlock code. 7. Unlock Process Complete 8. Click OK (soft key).
you dont have to go to the store however the only way to quickly get you back into your phone is to do a hard button reset on your phone which will reset the entire phone and anything not saved will be erased. (no other way around it if its a pw that you forgot) Turn the phone first. press and hold the left and right soft keys on your keypad (soft keys have the - sign on it above your red end key and green send button) While holding these two buttons down press your power button for 1 second. Keep holding in on thos two buttons while your phone turns on until you see a black and white message on your screen that will basically tell you that your phone is about to be reset. Release the soft keys and press your green send button to initiate the reset