Question about PC Desktops

1 Answer

I cant get to aol said invalid password or screen name and i dont know why? because i never change my password or neither my screen name and i try so many ways to check but nothing works and i also forgot my security question can you please help me to solve it

Posted by on

  • Jan22 Nov 08, 2008

    I just downloaded AOL Desktop 10 and have several screen names on my existing AOL account. I cannot sign in to any of them and get the error message "invalid password" every time I try. I CAN, however, continue to sign in on AOL 9.0 on this very same computer. Any suggestions?



    Oh, and trying to reach a human when you have a free AOL account is impossible!!



    Thanks,

    Jan

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 60 Answers

Your best bet is to contact AOL by phone, 1-800-827-6364. SOmetimes if they believe your account has been compromised or you are committing fraudulent activity with it, they'll temporarily cut it off.

-Ernest

Posted on May 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Aol will not help with new password


To access your AOL account, you need to enter some information.
First, you need to enter your AOL user name or email account.
Next, you need to enter the AOL password that you entered when you first created your account. Once these two pieces of information are entered, you can sign in to your account.
However, if you have forgotten or lost your AOL password, you won't be able to access your account until you successfully reset your password.

Navigate to http://bill.aol.com/ and notice the "Sign In" window to the right of the screen.
Find the "Forgot Password" link under the "Password" field. Click the link.
Type your email address or AOL user name into the "User name or Email" field.
You'll also need to type the letters or numbers you see in the image into the "Word in Image" field.
Click "Next."
Type the correct answer to your security question in the "Your Answer" field.
Click "Next."
Provide the information for the "Billing Contact Name," including first and last name.
This is the primary account holder for your AOL account. Click "Next."
Answer the AOL security questions, which will ask for the last four digits of your Social Security number.
Click "Next." At this point, your identity will be verified.
Type in a new password on the next screen.
You'll need to retype the password to confirm.
Click "Next" and then click "Continue."
At this point, you will be able to sign in to your account using the new password you created.

Oct 13, 2013 | PC Desktops

1 Answer

Reset aol password


AOL is a massive American internet service and multimedia company. One of the main services that AOL provides for its users is access to a user-friendly email server. This server can be used to send and receive emails to other accounts around the world. However, just like your keys, your wallet and the remote, passwords to email addresses can easily be lost. When this happens, you can go onto the Internet service and retrieve your lost AOL password without having the change it.

Go to aol.com. Find the login box on the main page. Click on the "forgot password" link, which is underneath the login box. Type in the user information that you do know. This will be your current email address as well as your name as it appears on the AOL billing information. Type in the last four digits of your billing credit card for further verification. Click on the "next" button at the bottom of the screen. Enter an alternative email address where you can retrieve your password. Press "submit." Retrieve your AOL password from the alternate email address you entered. How to Change an AOL Password
http://www.tech-faq.com/change-aol-password.html

Feb 27, 2013 | PC Desktops

1 Answer

Hi, my dads ex girlfreind changed the username on my computer, i still know the password but i can only log in under a user account. to make matters worse someone broke into my shop and tried to open the...


don't worry man just if you know the password and you don't know the user name , then simple way is to change the user name from the control pannel named as user account , click on change and then write the pasword and the account name but it is only poissible when you know the current user name or the 2nd way is format the window, it is the simplest way

Aug 11, 2010 | Dell Dimension 3100 PC Desktop

2 Answers

I cant sign into yahoo messenger


first, make sure your entering the right information in the username and password boxes.
I know it sounds dumb, but it had to be said.
if it continues to have problems, go into your yahoo email and try signing in from the email program
there is a link up near your login name.
if you get into your email, theoretically you should be able to sign into chat.
I would change your password for messenger and try logging in again.
is it possible someone was trying to get into your messenger and saved a wrong password,
go to login screen on messenger and erase your password and type in your correct password.
and login.
if you still continue to have problems, either update messenger or reinstall the messenger program and see if that works for you.
Good Luck

Jun 03, 2009 | Gateway GT4024 PC Desktop

1 Answer

Power on password


Reset the bios it will passwords

Mar 01, 2009 | HP Compaq dc7100 PC Desktop

4 Answers

I am unable to connect to aol. Screen says invalid password. This has been going on for weeks. I have changed passwords numerous times. In the past the new one works for a few days, then the whole...


Hello!!!




Check Your Keyboard Connection, Then Restart Your Computer


Checking the connections and restarting the computer will make sure the keyboard is plugged in properly and the computer is correctly recognizing the keyboard.

To check the keyboard connection and restart the computer:
1. Shut down your computer:

* If using Windows® 98 or Windows® Me, click the Start button, then click Shut Down. In the What do you want the computer to do? section, choose the Shut Down option by clicking it, then click the OK button.
* If using Windows® XP or Windows® 2000, click the Start button, then click Shut Down. Click the What do you want the computer to do? drop-down menu to open it, choose the Shut Down option from the list, click it, then click the OK button.

2. Follow the cord from the keyboard to where it plugs into the computer.
3. Unplug the keyboard cord.
4. Wait for about 30 seconds.
5. Plug in the keyboard cord.
6. Turn on your computer.

Nov 05, 2008 | PC Desktops

1 Answer

After aol main computer went down they told me to reoncifugre the router i dont know how to do this and as i dont have a home fone line i cnt ring them any help please?


First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!

Oct 15, 2008 | PC Desktops

1 Answer

Forgot my passord and can't seem to get it work need to re-set my aol password


If you can't remember your AOL® Password, you can easily create a new one by verifying information about your AOL® membership. Only authorized users can change passwords. You can use your AOL® screen name and password on the AIM® service as well. You no longer need a separate password to sign in to AIM®. You can also change the password for your AOL screen name when you are on AIM. If you do so, you'll need to use your new password to sign on to the AOL® service.

How Do I Reset My Password? If you can't sign on to the AOL® software because you don't remember your password, you can reset your password from the sign on screen. This procedure will work only if you are using AOL® Desktop™ for Mac®, AOL® 8.0 Plus and higher, only for those screen names that show up on the sign on screen, or if you connect with a dial-up modem.
To create a new password by using your AOL® software:
1. On the sign on screen, select the screen name whose password you wish to reset, and then click the Forgot Password? link. The software will dial out to connect to the Online Password Reset facility.
2. In the Word in Image: box, type the letters and numbers that are displayed in the image, and then click Next.
3. In the Your Answer: box, type the answer for your Account Security Question (ASQ) or provide other information required to confirm authorization, and then click Next.
4. Type your new password in both the boxes, and then click OK.
5. Click OK to close the confirmation window.

Aug 05, 2008 | PC Desktops

1 Answer

My name is Barbara G. Scire and recently I had to change my aol billing info. Then when I tried to log on after the change I received a message as follows: Pleas sign on to the Master Screen Name or...


Hi scires3, what you can do is to call AOL since this is a billing information issue, and the AOL website needs to verify more things into your account for security purposes. You need to call AOL and ask them for the Master Screen Name or you can even ask them to change your billing info for you.

Thanks!
I know it will work. Be Positive!
Your good rating will be very much appreciated.

Good luck and thank you!

- claudus_07™
romaragregado@gmail.com
www.romaragregado.tk

Jul 27, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...