Laptop VISTA basic will not recognize 3.5" Nexxtech enclosure as mass storage device
I have pc that the power supply crapped out. I thought the quickest fix would be to buy a HD enclosure (Nexxtech) and pull the HD out of my pc. When I connected everything up to my laptop it only recognizes it as a USB mass storage device....how do I fix this???
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I assume the computer recognizes a mass storage device on USB is plugged in and appropriate drivers are loaded. Try on a different computer with appropriate drivers, restart existing computer and plug it in after computer starts. If still fails dismantle device and remove hard disk and try directly in another enclosure. Cannot provide further info without more information.
In general, you need to install the correct drivers for the enclosure, not for the hard disk. Seeing as you have XP Pro, this is probably unnecessary though.
Also, 0.7A is 700 mA, and this exceeds the USB port maximum current which is 500 mA.
Most (not all!) laptop drives will run even if under a slight undercurrent, but this depends on USB port electronics and enclosure electronics.
Chances are that you won't be able to run the disk unless you plug it into an externally powered USB hub supplying at least 750 mA per port. The 100-500 mA supplied by your PC's USB port is enough to power the enclosure electronics and the host controller, but not enough to get the HD to spin properly. As a result, the HD can not be initialised and the enclosure will report an error.
Some hard disk enclosures come with a "USB Y Cable" or "double power cable" which joins two USB ports to get double the current, and can support HD up to 1.0A. If your enclosure comes with one of them, try that first.
If ou want to save your file you have to plug the into a xp machine, pulled the files off and burn them to a dvd or cd. Then you plug it into the vista, and let vista format the drive. Your enclose hard drive have windows xp boot files, and they need to be formatted before plugging into the vista. Vista is thinking it is a bootable drive where it is not.
Posted by Decoder1 on Feb 25, 2009
I also had a problem with XP not recognizing the hard drive. The USB Mass Storage Device was reporting a Code 10 (Device cannot start). Ryockey provided the solution in that the drive pins can be offset by one set when connected to the interface. Be careful to get the pins aligned correctly, it worked for me. I also have my drive jumper set for Master. Thanks Robert! Randy
P.S. I am using a Seagate 250 GB HD 7200.7 Ultra ATA
Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.
I too purchased a Nexxtech Hard Disk Enclosure and my Vista-based computer keeps telling me to try a USB 2.0 setup...the USB's ARE 2.0...did you try the setup disk that came with your unit?...I tried on mine but still a no go...I may have to return it to Best Buy & try somrthing different.
I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.
If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad
purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.
I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.
The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.
Incidentally this made the screw holes line up better, too.