It keeps stating 'Press Enter to Align Cartridges' and won't print....I press enter and print the report but the message never goes away...I'm assuming somehow it got 'offline' or 'unaligned' I don't have my old manual to trouble shoot.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Press menu and then press the Right Arrow key until you get to maintenance screen then press enter. Option 2 is you align print cartridges. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit. 2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page: 1. Press Setup or Menu on the front panel (depending on the model). 2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model). 3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model). 3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product. 4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit. If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used. If the message keeps reappearing or other print quality problems occur, service the product.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
can u cet alignment print from u r printer if u get this printer .
please put this print on scanner & press scann button for scanning ........it will automaticaly align u r cartridges & printer will get ready for printing ......
if this information is useful for u please Rate me...........
I have an OfficeJet 5780 and I have to do the alignment also. The allignment page it prints should have instructions on it. Just put it in the scanner and press "Enter". It needs to scan it to align the print heads.
This is from the manual on their website:
The HP Officejet prompts you to align cartridges every time you install or
replace a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1 Press Enter on the front panel.
An align cartridges (test pattern) page prints.
2 Load the align cartridges page face down in the ADF between the paperwidth
guides and press the Enter button again.
3 Recycle or discard the page.