Question about Canon CanoScan LiDE 30 Flatbed Scanner
I read your answer to this issue but it doesn't seem to solve anything. In the copy button setup if I choose certain printers (one of them being a brand new HP) the Canoscan software simply disappears from the screen and does not accept the change. Some printers, when chosen, error out with a Microsoft error (0xc0000005). Some printers work (of course none of the printers that work are the one that I need to work).
For some reason, there are some HP model printer drivers that cause problems with the Copy function of the CanoScan Toolbox. Because of this conflict, when Toolbox Copy function connects with the printer driver, which is what it is doing when you select it from the dropdown. There had been some updates to the Toolbox software that corrected the issue. However, then HP release some new drivers for some models that reinstated the issue.
So the first thing to try would be to download and install the most current version of Toolbox for your scanner model (ver. 220.127.116.11).
If the problem isn't corrected with that, then you won't be able to use the COPY function unless HP updates there printer driver to correct the issue. If you really must have the COPY option, then you might try using a older Toolbox just for that feature. If that is a consideration, then get the Toolbox ver 2.2.3 from the CanoScan N650U download page.
The COPY function from this version should work fine with the HP printers.
Posted on May 12, 2008
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Posted on Jan 02, 2017
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