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I purchased a new washer/dryer, installed April 15,2008. Today is April 28 and the washer has vibrated/walked @ 3 inches from the wall. At this rate it will soon be up against cabinets in the laundry room. I am 76 yrs. old and cannot push the washer back in place. What do you suggest to remedy this sitauation?

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Call the store that you purchased it from and tell them about the issue most have a 30 day return policy, if not then tell them that you need a factory service tech to come and service the machine remember it is under WARRANTY !!!!!!!!!

Posted on Apr 28, 2008

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Stacking washer and dryer still vibrating and walking during spin cycle even though stacking kit is attached


Assuming that you've installed the stack kit according to instructions, you should check the following:
1. The dryer should be securely attached to the washer and not wiggle or move. The washer must always go on the bottom of the stack.
2. Washer should be level and have all four level legs making solid contact with the floor, no wobbling.
3. Make sure the drain hose is not pinched or restricted (or there is not debris in the drain pump) as a slow pump out will accentuate vibration problems.
4. Make certain you've removed all of the washer packing bolts before using the machine (see owners manual for description.)
5. The floor must be solid with no "springy" or "spongy" feel. No matter what you do to the laundry set it will vibrate on a less than solid floor. This occurs on upstairs installations or other wooden floors, especially in an older home. Sometime the floor can be braced to stiffen it. Also, vibration pads are sold that might help minimize the vibration. The walking is a symptom of vibration.

Experience shows that most problems of this sort result from incorrect installation and/or flooring issues, not the laundry. You should not attach it to the wall. It is possible the washer has a problem in which case a technician would need to check the unit. They can check the suspension and drive system for proper operation.

Aug 24, 2014 | Samsung Front-Load Washer and Dryer stack...

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Front Loader Excessive Vibration


When the manufacturers first introduced the front load washers, they did not take into consideration the possible problems created by the centrifugal force of the washer's spinning action. Most of these washers spin in excess of 1200 rpms! A spinning action that fast, coupled with the washers heavy weight and a floor that flexes (even a little) will cause a resonant vibration. In simple terms, it will cause the washer to bounce or walk.

Some of the early manufactured shock absorbers, weren't up to par and were uable to maintain the washer suspension over continuous use. The manufacturer's improved the shock absorbers to make them more stiff and minimize vibration. Replacing the shocks with heavier duty shocks does help, but if the flooring is not substantial enough the washer will continue to have problems.

If the washer is mounted on a pedestal, this can make the problem worse. Early model pedestals had an open back which caused it to "tin can" when the washer spun. "Tin-canning" is the phenomenon of the sides of the pedestal casing waffling in and out as the weight of the washer rides on top of it. This would also cause excessive vibration. The solution: The manufacturers redesigned the pedestals with an enclosed back that would prevent this from happening. If your washer is a later model, you should have an enclosed back on the pedestal. If there is no back panel, a stiffiner kit can be purchased and installed by any Do-It-Yourselfer. All you need is a drill and a screwdriver. Instructions are included. The part number is 134682000. I found it listed at searspartsdirect.com.

Check the leveling of the washer. You need to adjust the feet of the washer ensure it is level front-to-back and side-to-side. The feet are adjusted using a wrench to turn the legs up or down. Use a level to check your work. Once completed, you should be able to place your hands diagonally across opposite corners of the washer top and see if the washer moves at all. If unlevel (just the slightest) the washer will vibrate during the spin cycle. If the washer is mounted on a pedestal, you level the feet of the pedestal, NOT the washer. Make sure the washer is firmly mounted to the pedstal fisrt. Then, level the feet of the pedestal using the same procedures outlined before.

Another cheap method to get rid of vibration is to use foam padding to sandwich between the sides of the washer, the dryer and the wall. Swimming pool noodle foam works real well and is very inexpensive. About $3 or $4.

Overloading the washer with heavy items can cause excessive vibration due to an unbalanced load. If you load items so full that you can barely close the door, the load will have a hard time distributing evenly around the perimeter of the wash tub. Once wet, and the tub begins to tumble, the load becomes entangled and will pack on one side of the tub. This will cause the washer to jump and walk across the floor on the spin cycle. This can also cause premature wear to the door bellow, damage to the door latch and damage to the shock supports and counter-weights. Always follow the manufacturer's wash load recommendations as outlined in your owner's manual.

Now...when you've checked every other possibility, its simply not the washer. Most consumers don't like to hear this (especially owner's of newer homes). The worst places you can put a front loading washing machine is in a mobile home, or an upstairs laundry room. The floors in these areas are usually not as reinforced. Even homes with a laundry room over a crawl space or basement can sometimes have problems if the floor flexes. Most home builders don't take added reinforcement into consideration for the installation of a front loading washer.

An inexpensive way to reinforce a laundry room floor is to install a 4 x 8 sheet of heavy plywood under the washer. The plywood has to be a minimum of 3/4 inches thick and needs to be secured (screwed down) to the existing floor. This distributes the weight of the washer better. You can also safely fit BOTH the washer and dryer on top of it. A lot of people don't like this idea, because they feel it wrecks the look of the existing floor. I have seen homeowners, install a reinforcement this way and add paint, trim molding, and even tile to give it that "supposed to be there" look.

You may get mixed reviews about this, but I have seen it work for homeowners. Plus, its a less expensive option than hiring a contractor to firm up your sub-flooring or joists.

I hope you find this information informative and helpful. If you have questions, please let me know.

on Dec 13, 2009 | Washing Machines

1 Answer

Vibrates when it spins


Here are a few quick facts on washing machine vibration.
  1. All washing machines and dryer vibrate. Dryers usually have less vibration than washers because the load is only wet clothes (as opposed to a drum of water and clothes). Front loading washing machines cause high frequency vertical oscillation while top loading washers usually have horizontal oscillation.
  2. Almost all front loading washing machines are not recommended for use on standard joist-construction floors (most common floor type, compared to a concrete slab sub-floor). Manufactures like GE, LG, Maytag, Samsung, Whirlpool, Kenmore, Bosch and more, all recommend installing a pad like Silent Feet under the washing machine to absorb the vibration.
  3. The only alternative to using Silent Feet pads to prevent structural damage is costly upgrading of the sub-floor. This usually involves adding a second layer of plywood sub-floor and adding sister boards to the rafters that support the floor. But even this won't reduce the amount of vibration noise that you hear. Sub-floor upgrades can cost thousands of dollars.
  4. Vibration can also cause appliance "walking" (unwanted movement) usually during the spin cycle. Simply installing a pad designed to prevent walking can solve this problem and mean that you'll never have to reposition your washer after every load again. Both Original Silent Feet and Anti-Walk Silent Feet prevent walking, however for washers that move a lot or stacked units it is recommended that you install Anti-Walk Silent Feet for the best results.
You were not specific in either type or model. I hope the above information helps. Also, the size of the loads plays a great part in how a machine functions. have a nice day
You wer

Dec 16, 2013 | Kenmore Washing Machines

1 Answer

Are LG washer/dryer pedestals a bad idea? We have an LG washer and dryer in our garage on concrete and have no issues with vibration. We recently purchased the pedestals for these and have been warned...


On a concrete floor these pedestals have a greater success than any other flooring. Nevertheless, more shaking will occur. One solution that has worked is installing "shake away" rubber pads with the pedestals. Not sure if there's an appliance parts store near you that carries this product. But like I said earlier, the fact that they are on a concrete floor helps.

Sep 28, 2011 | LG WDP4W 14 inch Pedestal White

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Wm 2487H. My machine is off balance and shake the house terribly bad. It also has a metalic scraping sound sometimes when the drum spins. I just purchased my LG washer and dryer a couple of months ago. I...


Starting in November 2008--LG introduced "square door" model washers.
These washers will (unlike round door models) perform very well on wood floors.
If the WM2487 washer is on a wood floor--even a tiled wood floor--it will be near impossible to get smooth spin performance.
Some homeowners have had success by adding two layers of 3/4 inch wood under the washer AND dryer.
The following steps were taken:
1) Remove washer & dryer
2) Cut & remove any floor covering (bare wood)
3) Locate floor joists with a stud-finder & mark locations at the edge of the flooring--allows finding the joist locations after 3/4 sheet is laid to floor.
4) Add wood glue to floor
5) Place 3/4 inch wood sheet to floor & drive screws thru wood into joists (as many scews as deemed necessary to fully & completely compress wood sheet to existing floor
6) Add wood glue to 1st wood sheet
7) Place 2nd 3/4 inch wood sheet on top of 1st wood layer and drive screws into floor joists.
8) Add molding if desired
9) Re-install washer & dryer and level.
10) Add one heavy towel into washer tub & close door ( this will mimick an off-center load)
11) Press power "on" button
12) Press "Spin Speed" button & select high speed spin option
13) Press "Start" button
14) When * 9 minutes remaining * is displayed--use the flat wrenchette that comes with every LG washer to "tweak" the adjustment of the front leveling legs. This will allow for "fine tuning" adjustment of the front leveling leg(s) to eliminate vibration / noise during the spin cycle. The rear leveling legs DO NOT need further adjustment.
NOTE: Those with pedestals--check the front leveling legs on the washer and on the pedestals (front only) during spin.

Jul 16, 2009 | LG WM2487H Front Load Washer

1 Answer

Balancing problem Frigidaire stackable front load washer/dryer


Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 21, 2009 | Kenmore 98702 Stacked Washer/Dryer

2 Answers

New HE5t steam dryer will not turn on


What was wrong with your dryer? I am having that same problem?

Dec 27, 2008 | Kenmore Dryers

1 Answer

Walking Washer


Front loading washers do not do well on the new "soft" flooring that is installed in so many homes. We placed a thick commercial style rug with thick rubber backing all the way under ours which was sitting on Pergo and it stopped the problem. This wasn't my idea, it was what the repairman told me AFTER a service call! You should be able to purchase such a rug at a hardware store or a large department store in a small size. The rug just needs to really stick to the floor.


Good luck to you and Thank you for using Fix Ya!

Aug 22, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Front Load LG Washer and Dryer Pedestals


If the pedestals are properly installed they pretty much become part of the washer and dryer and if those are installed correctly you will have no more vibration then if the units are sitting on the floor. If possible get the washer as close to an outside wall as possible since the floor is stronger there.

Jan 28, 2008 | Washing Machines

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