Question about Brother MFC 8500 All-In-One Laser Printer

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Brother MFC 8500 receives faxes and does nothing else

We can receive faxes and the printer says online, but we can't send faxes or anything else. When we press any button on the machine it beeps three times. No error codes are being given. It just refuses to do anything. Any suggestions?

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  • Anonymous May 30, 2008

    Currently I can receive faxes but can't receive them and I don't have the manual on the Brother MFC-8500 device.



    Any suggestions

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Check to make sure that the PC Fax Function is turned off. I noticed after I connected the 8500 to my PC and installed the software, I too could no longer receive faxes and it was corrected after I turned this PC Fax function off.

The function is located by:

  1. Press the MENU button.
  2. Select Option 2.
  3. Select Option 1.
  4. Select Option 8 (PC Fax) and turn that function OFF.
Hope this helps!

Posted on Feb 19, 2009

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