Question about Office Equipment & Supplies
Did you go through the link I posted in my comments?
It gives very thorough troubleshooting tips, and its written by the folks at HP themselves ;) Also, I would recommend that you download and reinstall the drivers after uninstalling the older ones. Make sure you do not plug in the printer until the software asks you to.
Remember to use a fresh, white sheet of paper!
Do these steps and get back to me on the progress. I'm here at your service:)
Posted on Apr 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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