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ENGLISH I had the exact same problem listed in this thread. This is what I found on another site to fix it. Make sure your M240 is not connected to the computer. Then go into the "settings" menu and then go to the "usb" part. Then Select "MSC" from the menu, instead of "Auto Select (or something like that). Then turn off your player and connect it to the Win XP computer and it will be fully recognized and you can then go to My Computer and see it there and use it.
SPANISH Tuve exactamente el mismo problema mencionado en este hilo. Esto es lo que he encontrado en otro sitio para arreglarlo. Asegúrese de que el M240 no está conectado al ordenador. A continuación, entrar en el menú "Configuración" y luego ir a la "usb" parte. A continuación, seleccione "MSC" en el menú, en lugar de "Selección automática (o algo así). A continuación, apague el reproductor y conéctelo a la computadora Win XP y se reconoce plenamente y se puede luego ir a Mi PC y ver que hay y lo utilizan.
i have the same problem....i am currently trying to get mine fixed. Sandisk told me to take a picture of the broken mp3 player and send it to email@example.com, i have sent it to them 8 times within the past 2 months and they still said they have not recieved it. let me know if you find anything out...
Seems like your player may be encountering some corruption. Try this and see if it would help:
Switch your Sansa E250 to its Recovery Mode:
1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.
Next, Apply the firmware for the E250 (your player should be connected to your PC at this time):
Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop":
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.
When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch
Power up your E250 and 90-99% of the time, it would boot up successfully.
Let me know if this helped :)