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My Sony Ericsson W960i has been working fine up until last Wednesday, when I sent a text, which was repeatedly received over 30 times, by the recipient. The problem I now have is, SMS send failed. When I send a text the message it goes straight into my Outbox, and therefore does not get received by any recipients at all. However, I can receive text messages, receive calls and make calls, but CANNOT send a text. I have spoken to my service provider, O2, and they say that the problem is not at their end. I have also done all that they suggested; cleaned the SIM card and reselected "my provider" on the phone as O2. Please could you help me with any suggestions that you may have. You help is much appreciated. Paul

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  • Anonymous Jun 07, 2008

    yep. I'm having the same problem. cleaning the SIM worked for a bit but now it does nothing. a master reset sorted the problem for a while but soon enough the problem returned. as yet I have found no solution and I'm still waiting on help from o2. Seems to ba a hardware issue. Not sure what o2s support will be like for this.

  • eufemon Oct 27, 2008

    it's not network-related, as i have the same problem too here in the Philippines. perhaps we should report it to Sony Ericsson.

  • Anonymous Dec 01, 2008

    I have exactly the same problem, the phone works absolutely fine except for when I want to send a text and then it says "SMS send failed."

    If anyone does find a solution to this problem it will be a great help!


  • moh51n Jan 09, 2009

    i have the same issue... its started from yesterday.

  • Anonymous Apr 22, 2009

    I have the same problem :(

  • jobgiles
    jobgiles Aug 18, 2012

    same here guys...i cant send.... me and my gf have got a problem because i cant txt her...



1 Answer

Have the same problem. its the phone, not the sim card, as i have tried different sim cards and it works...

probly a sfotware update..

Posted on Jul 03, 2008


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