I have a dial-up internet service provider. For the past six days I have been having a problem staying online more than five to ten minutes. I called my internet service provider, and the person told me the problem was the connection between my modem driver and their network. He told me to reinstall the modem driver cd. I don't have the modem driver cd to reinstall it. I looked on the internet to see if I could reinstall the modem driver by downloading it from the internet. No luck!
I have Windows 98 and a Intel (R) 536 EP modem.
Thanking you in advance for any help you can give me.
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You need to configure "Dial-Up Networking", and you need to find an Internet Service Provider in your "local" telephone-calling area that still offers "dial-up" service, and sign-up with them.
They can provide instructions on how to configure dial-up networking to their setup.
Can we have more information about the problem you have when attempting to connect ? The error code and message would me very useful in your case.
For example : 1. If it says the modem is already in use, go to "Network connections" or "Network and sharing center" and delete all existing dial-up connections, then create a new one based on the settings your internet provider gave you.
2. It might be a problem with the login and password. Write both in Notepad on the computer, then copy and paste the information in the required fields in the connection window.
3. It might also be a problem on the telephone line. Try another computer with dial-up modem known to work properly. If the problem repeats on that computer, the problem is on the telephone line. You will need to contact your provider to fix the problem.
These modems are very tricky. When this type modem goes into stand by modem that indicates that you do have a connection to your internet service provider. The reason you cant get online is because all internet access is disabled wile the modem is in standby. If you look closely there is a button located on the top of the modem. This is the stand by button. If you hit that button it should take the modem out of stand by mode and reestablish your connection to the internet.
I hope that information above has helped is some way. If possible please rate this solution.
If it is a USB modem, connect it to a different computer, and try it.
If it fails to connect, with _two_ different computers, then the problem is in the modem, not in your HP computer. Give that information to HP.
Or, switch to high-speed "lite" (as in "lite beer"), for about the same amount per month as for dial-up, and throw the modem away.
Assuming that Windows has recognized the modem, and has loaded the correct device-drivers, Windows can use the modem.
You'll need to find an Internet Service Provider that provides "dial-up" service.
You'll need to have a land-line telephone (not a cell-phone) with your local telephone-company.
Connect a 4-wire cable (not an 8-wire Ethernet cable) from the "line" port on the modem to the telephone wall-jack.
Then, follow the instructions given you by your Internet Service Provider to configure your modem to connect to their dial-up server. Or, telphone them, and their Technical Support staff will guide you through the necessary configuration steps.
If your modem can fax a local number or dial-up an Internet Service Provider in your Local Area then your Internal Modem is just fine.
Check if the configuration of your Modem to access outside long-distance number.
Go to your Control Panel-Open Phone & Modem Options-Dialing Rules (Tab)- then click on EDIT Button.
You can enter the number needed to have a long distance dialing.
If you don't know the number needed for long-distance dialing then ask your Local Phone Service Provider.