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The problem I have is that I got a New computer Ia a Windows Vista  and I was to conect my hp color laser jet 3500 and I can not doit  because the version of the software is windows XP I wanted to know if you sell a software Updated to vista version so can conect my printer to the computer thans for your nHelp  Peter  Leon....

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Hello palitos9,
try this link for Vista 
How about a fixya?

Posted on Apr 28, 2008

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How do you reset an hp 3500 color laser jet printer?


follow the steps :
  1. Press MENU to enter the MENUS .
  2. Press c00047416.gif (Down arrow) to highlight CONFIGURE DEVICE .
  3. Press c00047417.gif (Select) to select CONFIGURE DEVICE .
  4. Press c00047416.gif (Down arrow) to highlight RESETS .
  5. Press c00047417.gif (Select) to select RESETS .
  6. Press c00047416.gif (Down arrow) to highlight RESET SUPPLIES .
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  8. Press c00047416.gif (Down arrow) to highlight NEW TRANSFER KIT .
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  10. Press c00047416.gif (Down arrow) to highlight YES .
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Mohamed Hejazi
Afaqnama-LIbya
ipg@hplibya.com

Feb 27, 2013 | HP Color LaserJet 3500 Printer

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This error is a developer motor error not related to any color. Check the back of the printer to make sure that there is no paper jam in the exit assembly. Reseat all cartridges and restart. If it still does not start then the developer motor is probably shot.

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