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Printer problems I have an epsonr320 and recently when i turn on my computer it freezes on thegateway screen and the fan runs loud,i traced the problem to the printer. when i unplug the usb cable the computer runs fine. i bought a new usb cable and it does the same thing. i calledgateway and the tech told me to cear the non essential programs from the startup menu, which i did and it still does it. this is the only devise on the computer and i have tried different ports. I am trying to find out if this is the computer or the printer. my computer is out of warrenty so gateway won't help i would like to know before i buy a new printer. both the printer and computer are three years old and i have tried to reload the printer

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Try loading a newer driver/software for the printer. Have you loaded any new software and/or updates?

Posted on Apr 29, 2008


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