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I installed hp Deskjet F2140 Printing and copying works fine, Scan is not working. I do not know what to do

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5 Suggested Answers

Maanita
  • 1142 Answers

SOURCE: Can't scan on HP Photosmart C4380 even tho printing works fine

Try scanning without HP imaging software

HP Photosmart C4380 Direct Scan button doesnt function in VISTA
Use the built-in feature of the Windows operating system, called Windows Image Acquisition (WIA), instead of the HP software to scan. Follow these steps to perform a WIA scan.

  1. Make sure that the product is on and that the cable is correctly connected.
  2. Click Start , and then click Control Panel .
  3. Click Printers and Other hardware , and then click Scanners and Cameras .
  4. Look for an icon representing the product, and then review the following information for further instructions:
  5. Double-click the icon to start the Scanner and Camera Wizard . Follow the on-screen instructions to scan images or documents to the computer
  6. If the WIA scan was successful , use the Scanner and Camera Wizard to scan instead of the HP software. To use the HP software, continue to the next step to continue troubleshooting. However, it is not necessary to do so.
  7. If the WIA scan was unsuccessful , continue to the next solution.
  8. Fully uninstall and reinstall the HP software Follow these steps to completely uninstall and then reinstall the HP software. Step one: Uninstall the software Use one of the following methods to uninstall the software. Method one: Uninstall the software using the product CD If the product software CD is available, follow these steps to uninstall the software. Otherwise, skip to the next method.
    1. Insert the software CD into the CD-ROM drive on the computer.
    2. If the Welcome installation screen appears, click Exit to close it.
    3. On the Windows task bar, click Start , and then click Run (c01463550.gif ). The Run dialog box appears. Figure 4: The Run dialog box c01463551.gif
    4. Click Browse . The Browse window appears.
    5. Navigate to the CD-ROM drive that the software CD is in, and then double-click the drive.
    6. From the list of folders and files on the CD, double-click the Util folder.
    7. From the list of folders and files inside the Util folder, double-click the CCC folder.
    8. From the list of folders and files inside the CCC folder, double-click the Uninstall_L3.bat file or Uninstall_L3_64.bat if a 64-bit operating system is installed on the computer. The Browse dialog box closes, and the path to the Uninstall _L3.bat file appears in the Run dialog box. Figure 5: Uninstall file path in the Run dialog box c01463552.gif
    9. Click OK . The software uninstaller opens in a command prompt window.
    10. Press Enter to begin the uninstall.
    Method two: Download and uninstall the software If the software CD is not available, follow these steps to download the software and then uninstall it.
    1. Click here to go to the Software & Driver download page on the HP Web site .
    2. Type the product number in the search field, and then click Submit (c01425574.gif ).
    3. If necessary, click the link for the product model number.
    4. Click the correct operating system.
    5. In the Driver section, click HP Full Feature software/driver , and then click Download only .
    6. When the File Download - Security Warning dialog box appears, click Save .
    7. Save the file in a location that is easy to remember.
    8. When the file finishes downloading, double-click the file to extract it.
    9. Click Exit on the Welcome installation screen.
    10. On the Windows task bar, click Start , and then click Search (c01463553.gif ). The Search Results window appears.
    11. In the Search Results window, click All files and folders .
    12. Click More advanced options , and then select Search hidden files and folders .
    13. In the All or part of the file name: box, type Uninstall_L3 , and then click Search . When the search is complete, the file appears in the Search Results window.
    14. Double-click the Uninstall_L3 file, and then follow the on-screen instructions to complete the uninstall.

Posted on Oct 25, 2008

  • 1 Answer

SOURCE: trying to scan, but keep getting error code

I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!

Posted on Sep 05, 2009

  • 121 Answers

SOURCE: my Hp Deskjet F4200 series printer will not scan

Check to see that your Scanner drivers have been installed. Click on Start, then Printers and Faxes and see if a Scanner is listed. If not, you need to install the drivers.

Also, when you uninstall the printer drivers, you first need to disconnect the printer from the computer, and unplug the printer from the power source. Leave the printer unplugged for at least 15 minutes to clear the printer's cache memory.

Next, go to Add/Remove Programs in your Control Panel and uninstall the printer software. Then, turn off your computer.

Next, reboot your computer. Place the Deskjet cd in the drive and follow instructions for reinstalling the printer software and drivers.
CAUTION: DO NOT PLUG IN YOUR PRINTER CABLE TO YOUR COMPUTER UNTIL PROMPTED BY THE INSTALL DISK!!

Posted on Oct 08, 2009

SOURCE: trying to scan, but keep getting error code 2,162,0 My scanner pr

This works!:
Best Solution posted on Sep 05, 2009 4%20ratings_thumbs.gif
noavatar_s.gif the_sunman
Rank: Apprentice
Rating: 94%, 4 votes
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!

Posted on Oct 21, 2009

  • 1 Answer

SOURCE: HP Deskjet F4280 All in one will not scan

Open Paint, from Start>All Programs>Accessories and select File>From Scanner or Camera...

Posted on Feb 25, 2010

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1 Answer

Well I have a HP deskjet 2050 print scan copy, printer but for some reason instead of scanning a paper and sending to my computer, it just prints it out. I dont know how to make it work! Please help!


well I have a HP deskjet 2050 print scan copy, printer but for some reason instead of scanning a paper and sending to my computer, it just prints it out. I dont know how to make it work! Please help!

Aug 02, 2010 | Office Equipment & Supplies

1 Answer

I have a Mac OS X 10.6.4 & an HP Deskjet HP 4480 Printer. The printer works fine for copying and for printing from the computer, but, when I try to scan something into the computer, everything works...


I had the same problem, found out that you should not install the disk that came with the printer. If you do it won't scan. The drivers are already in Mac OSX. You have to uninstall whatever you installed...throw the disk away. To scan go to System Preferences, click printer, then scanner button and it works. Hope this helps!

Jul 24, 2010 | HP F4480 All-In-One Printer

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Hi,

Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

XP:
Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Vista:
1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.


With Regards.
Mike.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

HP 2410 prints & copies fine but won't scan.


Well if you are able to copy from your printer,it suggests that the hardware is perfectly fine.Its just an issue with the software.May be you are using an old software that is not compatible with the new operating system of your computer.If this is not the problem then try uninstalling and then reinstalling the software.And mind that when to uninstall the software do it completely from the registry,program files as well as add/remove programs.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Jun 18, 2009 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Unable to reinstall printer


Visit this site. Enter the required information and you will get the driver.

Oct 18, 2008 | HP PSC 1610 All-In-One InkJet Printer

4 Answers

5652 and Vista - duplex print not working


In Vista the default s the duplexer is "not installed". Go to Start, Settings, Control Panel, Printers, double-click on the Deskjet, Printers, Properties, Device Settings and set the duplexer to "Installed".

If the duplexer prints the back side upside down in Vista once it is enabled you can get a patch as described here.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Feb 19, 2008 | HP DeskJet 5652 InkJet Printer

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