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To place the handset in Silent / Vibrate Mode Step 1 To place the handset in Silent / Vibrate Only Mode, hold down the pound key (#) for about 2 seconds. To exit Silent / Vibrate Mode, perform the same action while in Silent / Vibrate Only Mode. You will see a confirmation message for Silent / Vibrate Only Mode, each time you enter or exit Silent / Vibrate Mode. The SCH-U470 (Juke) handset will vibrate rather than ring when you receive a phone call, message or alert while in Silent Vibrate Only Mode. Step 2 While in standby mode, press the volume key, located on the left side of the handset, then select either “Vibrate Only", “Alarm Only” or “All Sounds Off”. To disable perform the same action while in Silent / Vibrate Mode. The SCH-U470 (Juke) handset will vibrate rather than ring when you receive a phone call, message or alert while in Silent / Vibrate Only Mode.
Try the following instructions, to personalize your Nokia E50! Profiles Warning: In the offline profile you cannot make or receive any calls, or use other features that require network coverage. Calls still may be possible to the official emergency number programmed into your device. To make calls, you must first activate the phone function by changing profiles. If the device has been locked, enter the lock code.
Select Menu > Tools > Profiles. You can adjust and customize the ringing tones, alert tones, and other device tones for different events, environments, or caller groups. To customize a profile, scroll to the desired profile in the list, and select Options > Personalise. Define the following settings: • Ringing tone — Select a ringing tone from the list, or select Tone downloads to open a bookmark folder containing a list of bookmarks for downloading tones using the browser. To listen to the selected tone, select Play. If you have two alternate phone lines in use, you can specify a ringing tone for each line. • Say caller's name — Activate the text-to-speech ringing tone feature. When someone from your contacts list calls you, the device sounds a ringing tone that is a combination of the spoken name of the contact and the selected ringing tone. • Ringing type — Select how you want the ringing tone to alert. • Ringing volume — Select the volume level of the ringing tone. • Message alert tone — Select a tone for received text messages. Or you may still go to this website for more info! http://nds1.nokia.com/phones/files/guides/nokia_E50
if you hold the hash key down for a few seconds, it should come off silent, but if it doesnt check your phone settings to find if your got you ringtone set to ringing or if its off, either way, it should all be in your settings.
you need to go on to your tone settings and see if you got the incoming alert '0ff' because this is one of the main reason why your phone wouldnt ring, also check your on alret for calls and see if you calls switched off.
you may also need to go on to your profile and check if you have got it on silent and this is another reason why your phone may not be ringing.
hope this helps