Question about Microsoft Wireless Optical Notebook Mouse 4000

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Microsoft Wireless Notebook Optical Mouse Not Connecting

The mouse itself used to work perfectly, but recently it stopped connecting. As i plug in the USB to the port the green light that says connect on the side does not light up anymore and the wireless mouse does absolutely nothing.I have replaced the battery, sometimes if I'm lucky a little text box pops up saying the USB malfuctioned.

Help aprreciated.


whenever i plug the wireles usb in the my laptop (both laptops) it tell me that the usb device not recognized

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  • ilyasyildiri Oct 31, 2008

    I have exactly the same problem. I installed the software suggested by EvilDeadAsh (intellipoint 6.1 softwar) but it did not work.

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I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.

Posted on May 31, 2008

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SOURCE: Microsoft Wireless Notebook Optical Mouse Not Connecting

Is your mouse is Microsoft Wireless notebook optical mouse model 1023?

re attach again you USB dongle to your mouse. then slowly remove your USB dongle from your mouse. If your Optical mouse lit. that's it. Insert the USB dongle to the USB port.

If not. Buy a new one.
Anyway, you'll have to change your mouse eventually.

Posted on Apr 14, 2008

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Posted on Jan 02, 2017

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After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

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