XBOX 360, BOUGHT A NEW GAME LAST NIGHT, LEFT 4 DEAD 2, PLAYED ONCE WILL NOT PLAY AGAIN, BRAND NEW OUT OF THE BOX IS CLEAN NO SCRATCH'S ON IT KEEP EM VERY CLEAN AND IN THE BOXES ,, PLEASE HELP!!! WHAT TO DO NOW????

If all other games play fine then it is a defective disc.

Well your disc is officially garbage because it's scratched for sure.. Don't bother trying to fix your game disc. Do what I did. Go to sellitbroken.com and sell your game to them. They will give you good money for it.

That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.

If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.

In case there is no scratch or a flaw on the game disc try the following steps:
1- With no discs in the disc tray, go to the System section on the dashboard.
2- Select Console Settings.
3- Select Start Up.
4- Make sure it is set to Disc not dashboard.
If it is set to dashboard, select Disc and try the game again. It should work.
If is already set to disc or you tried setting it to Disc and still not working try the following steps:
1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not.
2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not.
3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive.
4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

your unit is still under warranty if you bought it new the best thing to do is call the xbox number and they will send you a fedex box to put it in and send out my xbox took about 2 month to fix and they gave me a free month to their online services hope this helps

check to see if anything is obscuring the disc tray on opening and closing.
If there isnt check the disc make sure its smooth and flat no bumps and not bent

if there is noises like grinding when playing it may be a part inside causing this

i suggest calling xbox because i dought u want to risk doing this to other games.

please rate. thank you

If u just reason with your xbox 360. just keep reseting it several times eventually it will work. kinda a stupid solution. but when you want to play saints row 2 u need to play it!

well dust can accumilates in the wierdest ways.

try blowing the air holes with a compress air cans. or take it apart and clean the inside. dust can build up with 3 months of playing depends on your area if you have pets or smokers in the area, dust comes from all sorts.
so try keeping your XBOX360 cooled as possible and keep it cleaned.

i use a air compressor when cleaning mine i try to clean it like every 3-4 months depending on how much I play it.


So keep it clean also red lights could mean no video device connected too, so check your video / audio connector.


I’m happy to help further over the phone at https://www.6ya.com/expert/david_92c86cbc79e9b552

my xbox360 live service is dont work

http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

Does it do it on every game?