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Problem for HP Pavilion 762c (P8628A#ABA) PC Desktop

Windows fails to execute programs

By Jake50 on Apr 28, 2008

" "

Recently when I rebooted my pc, it ran up to loading the desktop icons and displayed 'DDCActiveMenu.exe Bad Image' message. There were other messages also, but too fast to copy down. When I attempt to run any program, I get RunDll errors and programs failed to initialize errors.

I have Norton Anti-Virus running for 3 years and haven't found any problems. The pc is running XP Professional, ver 2002, with SP2 installed.

Is there something I can do here, or will I need to take it somewhere for service?

Thanks

jkboyle72@yahoo.com

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Solution #1

posted on Mar 21, 2009

micromend

Rank: Guru

Expert
Rating: 89%, 303 votes

You are infected. If you were to run a free program like Dr. Web or Malware bytes you would see the infection. Unless you can reboot the machine eliminating the registry or tag your harddrive to another machine, then I would suggest you take it to somebody. I'm in Scottsdale, AZ or Walkerton, IN.

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