Printer prints OK, but whenevr I try to open all-in-one center to try to scan or do anything I get error window saying runtime error. Program terminated in an unusual way, bla bla bla. Help me someone before I decide computers just aren't worth the trouble.
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I went into my computer, clicked on the printer icon and opened it up. Then I was able to scan simply by pressing scan on the icon, It took me thru the Print wizard and I was able to scan without any error message. So now, my printer will print, scan , copy and sort. I am still enjoying the idea of the all in one printer. So, thanks for your offer of help.
If you are getting a 1-2036 error then there maybe an conflict between the Kodak TWAIN driver and another TWAIN device, most of the time it is with a flat bed scanner. If you have another All in One printer or scanner connected unplug it and uninstall its drivers. If the issue continues uninstall the Kodak software and unhook the kodak printer. Then download the kodak clear utility from HERE After the utility runs and you restart your computer Re-install the Kodak Printer software and select WEB install to get the latest version.
Hopefully that will solve your Home Center scanning issue.
scanning anything will ask for a place to save the document
install kodak home center from cd or from net- www.kodak.com/go/downloads
connect ur printer and computer with usb 2.0
open home center on computer and try to scan a document by placing on scanner glass on the printer
will be able to scan
if not, call kodak 1800 419 1909
for further directions
Populate the destination list
You must populate the destination list in HP Solution Center for the
function to work. Follow these steps to populate the destination list.
Solution Center is the software that came with the product. You must
make sure the software is installed on the computer for all the product
functions to work correctly. The software is also necessary for
completing this procedure. Install HP Solution Center if it is not
On the Windows taskbar, click the Windows icon (
), click All Programs
, and then click
HP Solution Center
. HP Solution Center opens.
Scan to... Setup
It might take several minutes for the list to populate.
the appropriate programs are already listed as scan destinations,
discontinue this procedure. You must reinstall the software.
Click each program to include on the
Scan To Destination
Figure 2: Add destinations
arrow. The program listing moves from the left side of the screen to the right.
Once installed, Kodak All-in-One printer Home Center software allows you to print, copy, scan, and configure your All-in-One printer from your Windows XP or Vista computer.
To open the Home Center software window on your computer, use the Home Center icon on the Desktop or in the Start Menu
From the All-in-One printer Home Center main menu, selecting one of the six menu items enables you to:
Scan pictures and documents
Enhance and copy pictures
Enhance and print images
Configure settings for printing, copying, and scanning from the control panel
Access the Kodak Tips and Projects Center Web site.
This is a resolution for "NO SCAN OPTIONS" in the front panel screen of the All-In-One Only:
If you are getting this message when you are trying to scan from the All-In-One. And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution (if not got to Start> All Programs> HP> HP Solution Center) Then try scanning from there, if you are able to scan from there then try the steps bellow. Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the All-In-One printer. If it still does not work then try the bellow steps: Go to: My computer>C:windows>system32 Copy hpzipm12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste minimize this window.
Go back to My computer>C:>windows>system32 Copy hpzinw12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin> Copy hpqtra08 close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button> check destination list> if available applications are not in the destination list then add them in the front panel destination Tried to scan.
Open the printer as if to replace an ink cartridge. On the print head there is a black plastic arm about 2 inches long. Re-connect this with the white cog wheel so that the protruding part is in the center of the black arm. Close lid, power on and job done.
what happens whenever you are trying to scan.... any error message or any error number?
try scanning from the printer to the computer using the scan to option on the front panel of the printer.
try scanning from hp solution center installed in your computer.
try scanning from mspaint. to do so, open paint and click on "file-->from scanners and camera".
how did you installed the driver. have you got the correct cd to install the printer in windows vista???
if not that may be the problem. the printer can print and copy well as you are having the drivers which will work in win vista. but for the scanning functionality you need to get the cd to install the printer in windows vista. you can download it online.