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Error message 004-321, reseat drum

I have replaced the drum and it worked for a few days and came back to the same error. I have 2 of the same printer and it has happened on both.

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  • ranpri Apr 29, 2008

    I have the same problem.

  • mengwilf May 12, 2008

    Ich habe das schwarze Transportband von Tonerstaub gesaeubert und ebenfalls die Entwicklertrommel. Ausserdem alle Tonerpatronen entfernt und wieder eingesetzt. Der Fehler bleibt.

  • Anonymous May 13, 2008

    Got error 004-321 asking to re-start printer

  • Anonymous Aug 12, 2008

    same problem... I reseated the drum .. still a problem

  • ttsully Nov 15, 2008

    I have error message 004-321. I installed a new drum earlier in the day. It worked for a while then the error message showed asking for me to restart the printer. I have reseated the drum and turned the printer back on and I get the same message.

  • Anonymous Nov 20, 2008

    Same issue

  • Lil Morgan Dec 08, 2008

    I didn't change any drums, but this same error message has appeared spontaneously. And, of course it won't print anything.

  • sagbugs Dec 25, 2008

    same problem. any fix?

  • Anonymous Apr 04, 2009

    GsmComm.GsmCommunication.MessageServiceErrorException: Message service error 321
    at GsmComm.GsmCommunication.GsmPhone.HandleCommError(String input)
    at GsmComm.GsmCommunication.GsmPhone.GsmComm.GsmCommunication.ICommunication.ReceiveMultiple(String pattern)
    at GsmComm.GsmCommunication.GsmPhone.GsmComm.GsmCommunication.ICommunication.ReceiveMultiple()
    at GsmComm.GsmCommunication.GsmPhone.GsmComm.GsmCommunication.ICommunication.ExecAndReceiveMultiple(String command)
    at GsmComm.GsmCommunication.GsmPhone.DeleteMessage(Int32 index)
    at GsmComm.GsmCommunication.GsmCommMain.DeleteMessage(Int32 index, String storage)
    at SMSManager.frmmain.Sim_Read_First(CommConfig co)

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6 Suggested Answers

SOURCE: Dell 3100 CN replace drum cartridge

Google is your best friend

Posted on Jan 15, 2008


SOURCE: Error message 004-321?

i don't see anyone suggesting solutions, jus the same problems over and over

Posted on May 01, 2008

  • 1 Answer

SOURCE: Error message 004-321?

I HAD the same problem...a couple of posts up/down, someone suggest to re-align the film roll on the Drum. This worked for me. There are two wheels on the outer-side of the film reel (the film reel is one of two reels on the main top drum). Take out the drum, not the green reel, but the other one. Check both ends and you can se/feel two little silver metal wheels (again, at the ends). Roll the film around with your fingers until it is aligned evenly with the wheels. The metal on the wheels should not be showing at all, they should both be covered by the film reel. Replace the drum and cross your fingers. This worked for me...I'm sure a NEW drum would fix the problem, as well.

Posted on Sep 19, 2008

  • 49 Answers

SOURCE: dell 1700 laser printer

Call Dell. the 1700 has special reset instructions for resetting the drum count.

Posted on Feb 27, 2009

ChobPT
  • 220 Answers

SOURCE: error message 004-321

Take the top off of the printer right above the toner cartridge and it worked again.

Hope it helps

Posted on Jun 22, 2009

  • 63 Answers

SOURCE: I have just changed the

004-321 is a TR0 error, which means the accumulator belt could not find the beginning of belt mark.
The belt is part of the Drum Cartridge. Replace/Reseat the drum cartridge and reset printer, this should correct the problem

Posted on Jun 16, 2011

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This error refers to the communication error between the printer and its connection. To help you troubleshoot the issue, please follow the steps mentioned below:
-Turn the printer off using the power switch located on the printer panel.
-Wait 10 seconds, turn the printer back on, and check if the error message still occurs.
-If the error persists, reseat all of the toner cartridges. For more information about reseating toner cartridges, refer to the user's guide for your printer manufacturer.
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Cause:
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The errors are as follows:

140 - Yellow Drum Up/Down error
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Resolution:

1. Reseat the Image Drums. Ensure they are in seating properly into the drum carriage.

2. Reseat the Toner Cartridges. Ensure they are seating properly into the Image Drums.

3. Reseat the Contact Sensor Spring assembly and inspect it for damage or mis-alignment. If the springs appear bent or dis-lodged reseat them.



http://my.okidata.com/PP-C7200.nsf?opendatabase

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