Question about Office Equipment & Supplies
Please follow the steps below to resolve your issue.
1. Turn off the printer.
2. Lift the scanner cover.
3. Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.
4. Turn on the printer, and the error should be cleared.
Update me if you are still getting the error message.
Posted on Apr 28, 2008
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Posted on Jan 02, 2017
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