The printer won't print in color. It will print a blank page.
Comment by Guest, posted on Aug 12, 2008
all my pictures files print full color on my HP g85xi. all other documents, even if colorful, print B&W. it there as setting we need to change or what????
Comment by Guest, posted on Jun 15, 2008
printer is printing all documents in colour except for microsoft publisher they are only printing in b/w can you advise
I have the same problem with the same printer. Half way through my color cartridge, it quit printing color. I purchased a brand new cartridge, and still wont print color.
I've put in a new color cartridge and taken the stickers off and everything. I've checked to be sure the printer is not set to print in only black and white. But when I print a picture with color, the only color that comes out is black. Not even gray. Just black. Any thoughts?