I have a replacement paper feed roller unit, but I cannot figure out how to get the old one out. I know it has something to do with the little plastic thingamajiggy on one end, but I don't want to force anything.
I called Brother and got some woman in India who told me to take it in to a service center. I tried to e-mail Brother, but it keeps saying my password is wrong, even after I reset it.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: Paper feed roller
The little plastic thingy you refer to is a retainer. There is indeed a way to remove it without breaking it. Carefully pry the locking hook from it's position, then remove the roller assembly complete.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers
there are several fixes to this problem
1. replace pickup asembly
2. Clean the rubber pickup band are roller with a rubber cleaning compound (not alchohol0
alcohol dries out the rubber.
This is a common problem with printers and faxes, Paper has a tendency to leave a glass glaze on the pickup rollers therefore causing the paper to slip on the rollers are to be misfed thus causing a paper jam
When it jams, does the paper get bent or crinkled? If so, there is probably something lodged in there causing the paper to stop. Could be a paperclip or staple, or maybe another piece of paper.
If there is nothing blocking the paper and it just stops feeding on one side, you may have a tension problem -- springs might be getting old and not pushing rollers together tight enough to feed the paper. If you can take the machine apart, try switching the springs around to see if that makes a difference.
The problem mite be dirty rollers that feed the paper, try cleaning with alcohol or worn out replace. Problem is the paper roller is miss feeding not taking up the paper instead of hitting something in the machine paper jam.
Yes,but the most imported part for dubble feeding is the sepatation pad,this white pad is on the lower part of the docfeeder and work with the feed rollers,fist make sure that pad is clean before you replace the rollers,and then replace the pad.
Sounds like a timing jam, check paper supply, fanned, good quality, check and clean paper feed rollers.
Registration rollers clean?
If you are a tech, check and clean paper feed clutches, registration clutch. Check fuser for bearings, fuser drive, fuser roller cleaner or worn rollers.
Check exit sensor, is it out of place, is the actuator worn out, is the paper curling and coming off of the paper too early,
Can you look into the paper tray and actually see if the feed rolls are turning? You may have either a bad paper feed clutch, or the solonoid that releases the feed rollers is bad.
Also the paper tray should move up and down when the paper feeds to move the paper against the rollers. Up to feed down to eliminate paper drag. One of those fingers that raise the tray may be binding against the bottom of the tray not allowing proper movement.
If you can get a flash light and observe what is going on. Then let me know.