Question about Brother IntelliFAX 2800 Laser Fax

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Paper feed roller

I have a replacement paper feed roller unit, but I cannot figure out how to get the old one out. I know it has something to do with the little plastic thingamajiggy on one end, but I don't want to force anything.

I called Brother and got some woman in India who told me to take it in to a service center. I tried to e-mail Brother, but it keeps saying my password is wrong, even after I reset it.

Can anyone here help me?

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The little plastic thingy you refer to is a retainer. There is indeed a way to remove it without breaking it. Carefully pry the locking hook from it's position, then remove the roller assembly complete.

Posted on May 09, 2008

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Sir/Mam
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