Question about SanDisk Sansa e260 MP3 Player
Well it goes like this.. my sansa e260 worked great for the longest time then one day it just kinda stopped playing and the screen fades out to white whenever i tried to play songs then eventually shut itself off. I found out while its fading out I can hold the power button for 30 sec and it shuts off and i can turn it back on again like nothing happened but I cant play any of my songs so I decided to reset everything and start over. Now my computer says there is still music on there but i cant play it but when i use the mp3 there is nothing there. So I decided to try putting music on it again... I use the media player to sync music on like always but whenever i click sync it erros and my computer says later that the devide is not connected when i look at the device its fading out again.... Sooo.... I decided to reconnect it and go into my computer then the device to see if there was something there that could give me a clue and when I go to the music folder it fades out again and my computer trys to tell me there is no device... Now the weird thing in this is that my radio works fine I have never tried videos but i know my pictures are fine too its just my music... If I wanted a radio I wouldnt have gone out and paid 250 bucks for one.. If you have any ideas that would be great... I bought it just under a year ago and I dont have the reciept and the box it came in mysteriously vanished O.o ... Also I bought it on a trip to scarbrough toronto and I wont be visiting for a while... any ideas?
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
Posted on May 23, 2008
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