I have a Toshiba 50HP66 plasma tv that is 15 month's old. Last night while watching the tv there was a loud pop/snap and the screen went black. Sound still works. Turned tv off and waited 10 minutes and turned back on, popped again and again no picture. I've been reading a lot of postings about a similar problems and there seems to be no rhyme or reason or single part that is the culprit. The only thing they all have in common is a high repair cost. HELP!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds like the video output isn't working its most likely a component failure 1 thing you could try is connecting a rca cables from video/audio out on the set to another set vid/audio inputs to see if it the video gets through.This is a problem that requires technical knowledge and test equipment to trace the video signeal
most units are made by someone else. your unit probably has LG parts. get the unit looked at by a Toshiba authorized servicer. they may be able to repair it at component level. the $900 you stated sounds at least $200 too high for board level repair.
I think that the pop you heard was an electrolytic capacitor blowing its top on the picture frame board. If you are able to check this for yourself by looking on the board for the one/s with a bulging top or are a brownish/black colour like something has caught fire. And also in this situation smell can be of great help as it will smell burnt out but PLEASE before putting your nose or anything else in the tv take all necessary precautions against electric shock and discharge any electrolytic capacitors in the vicinity. If you are not able to do this yourself find a competant technician. Hope this helps.
I bought my Toshiba 50HP66 50" Plasma a little under 18
months ago and about four or five months ago it began to act strange.It would put a block of characters on the
screen that made no sense until I would unplug it and and restart it.Then it would act normal for awhile and would
just need a reset every so often.I was
out of the 12 month warranty so I just put up with it.....until yesterday.I was watching the TV when out of nowhere, I
heard a really loud POP....and then the screen went dark.I went ahead and bought a new Sony LCD screen
and was going to sell this for parts online.I troubleshoot electronics daily so I thought I would purchase a digital
copy of the service manual and check it out.After I downloaded it I noticed that this is very common with plasmas
(this exact failure) and only on the LG boards.I scanned my handy dandy service manual and found out that Toshiba was
using these same boards along with Zenith and some others.The difference is all the other manufacturers
honor their product and replace these boards even when the warranty has expired
so I called Toshiba and tried my luck.Even though I've found many postings of Toshibas failing and hundreds
and hundreds of the exact same board failure...Toshiba claims to have never heard
of it.I informed the "Customer
Support Supervisor" of Toshiba that I would be willing to post this on a
few websites and have other customers contact him to inform him of this issue.He was fine with it so here is his contact
information so feel free to let him know your Toshiba plasma went POP as well.
Dave Thompson and let him know.