Question about Canon PowerShot A75 Digital Camera

1 Answer

Cannon A75 powershot

Camera visual screen does not display what the camera is pointed at, the dispaly button has no affect - normal playback is functional - flash and remainder of camera is fucntional - basically - I paoint at an object to take the shot - yet nothing in the screen is displayed - picture shoots but the picture is the same - a black screen - with no photo - it seems like the internal part of the camera - it's eyes are closed. Any help out there?

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  • Sam DiBaise
    Sam DiBaise May 01, 2008

    I haev the same problem. I have spare parts from other non-working units, it I need to place anything.

  • dana d May 04, 2008

    I have the black screen problem also. I swithed batteries and card. No luck. I need help fast

  • Anonymous May 24, 2008

    i have same problem as others put ew batteries still no work its not showing picture when you take it.Black screen shows up.What do i do about this problem ned this camera for my business.

  • Anonymous May 24, 2008

    have changed batteries-reviewed settings-still no image in the digital viewing screen

  • wombat205 May 26, 2008

    screen does not display what the camera is pointed at, the
    dispaly button has no affect - normal playback is functional - flash
    and remainder of camera is fucntional - basically - I paoint at an
    object to take the shot - yet nothing in the screen is displayed - picture
    shoots but the picture is the same - a black screen - with no photo -
    it seems like the internal part of the camera - it's eyes are closed.
    Any help out there?

  • Anonymous Aug 02, 2008

    This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.


    It has come to our attention that the vendor-supplied CCD image
    sensor used in certain Canon digital cameras and digital video
    camcorders may cause the following malfunction: When the product is
    used in recording or playback mode, the LCD screen and/or electronic
    viewfinder may exhibit either a distorted image or no image at all.
    While reports of this malfunction have been rare in the United States,
    we have determined that it may occur if the product is exposed to hot
    and humid environments.


    Notice of Additional Affected Products:

    As a result of our continuing investigation of this malfunction, we
    have determined that the 11 models listed below, in addition to the 16
    models listed in our Service Notice concerning this malfunction, dated
    October 6, 2005, may be affected.


    Affected products:


    - Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50

    - Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110,
    A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*),
    S400(*), S410(*), S500(*)


    *Models added as of Oct.31, 2006


    Malfunction:

    It has been confirmed that the connecting parts of the internal wiring
    of the CCD used in affected products may become disconnected,
    especially if the affected products are stored or used in
    high-temperature and high-humidity environments. If this occurs, the
    signal is not output from the CCD normally in Shooting Mode, which may
    cause a distorted image or the absence of an image. This malfunction
    can be confirmed on the LCD monitor screen during shooting. The same
    malfunction also appears on the recorded image.


    Canon's Response:

    Effective immediately, and regardless of warranty status, Canon will
    repair, free of charge, the products listed above exhibiting the
    above-mentioned malfunction if Canon determines that the malfunction is
    caused by the CCD image sensor. Canon will also cover the cost of
    shipping and handling in connection with this repair.


    U.S. residents are kindly directed to contact the Canon Customer
    Support Center for further assistance at 1-800-828-4040. Support hours
    are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00
    AM to 8:00 PM (all times EST). Alternatively, if electronic support is
    preferred, please send your email to carecenter@cits.canon.com


    This information is for residents of the United States of America
    and Puerto Rico only. If you do not reside in the USA or Puerto Rico,
    please contact the Canon Customer Support Center in your region.


    We sincerely apologize for any inconvenience caused by this issue,
    and appreciate your understanding in this matter. Thank you for your
    support and patronage of Canon products.


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Posted on Apr 28, 2008

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