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I suggest you hold the power off button. I've never used that MP3 player but I imagine you would need to resort to your manual. The manual should solve your problem, if not I would suggest taking it back or contacting customer support for help.
you need to go to the jobo site, find the driver/software/service link, in that you will find the giga one formatting tool, download and use that. i had the same problem when i purchased my original giga one, i used windows to format the drive - but as people find out windows is unable to format the drive correctly ie fat 32, and you then get an error message. in the formatting tool it tells you why what the different error codes are and error 1 means drive not formatted to fat 32, im not sure how old your giga one is but when i purchased mine approx 4yrs ago it never came with a proper manual and there was no support on the jobo site at the time. I think a lot of these minor problems could be avoided if it came with a manual and explained whats needed to clear the internal hard drive
Make sure that is turned on.(switch to the red side) Then once connected to USB port, it will start blinking red and green.Once fully charged the light will remain red. It takes about 2.5 hours to fully charge.
If the Giga Vu hangs, hold down the two end buttons of the 5 along the bottom, then press the power button for a few seconds. This should now turn off the device. Give it a few seconds then turn it back on. Some times I have to plug in the power for a couple of minutes before turning it back on.