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Usb device not recognize

I have windows xp professional, and it is supposed to be compatible with the digital I purchased. When I plug the camera into the usb ports, it tells me usb device not recognized. I installed the software and drivers exaxtly as the manual explained. However, when I look under device manager, the camera dosen't even show up. Instead, it tells me that their is an unknown device plugged into my usb port, and that there are no drivers for it.

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  • lenster5240 Sep 28, 2008

    I have windows xp.

    When I plug the Canon PowerShot A430 digital camera into the usb ports, it tells me usb device not recognized. I installed the software and drivers exaxtly as the manual explained. However, when I look under device manager, the camera dosen't even show up.

    Instead, it tells me that their is an unknown device plugged into my usb port, and that there are no drivers for it.

    Any suggestions?



  • lilypollock Dec 21, 2008

    My camera just started having this problem, I re-installed the driver, but didn't help.

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Try going into your control panel I JUST DID THIS!!!! because i had the same exact problem and it was killing me. Select your systems folder and click hardware you will see driver singing button click it and select "ignore install the software anyways" and that is it. it worked immediately after that simple change.

Posted on May 30, 2009

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I cant see the pic on pc


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:

The compatible Operating Systems are as follows:

Windows XP Windows 2000 Professional Windows Vista Mac OS X

Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC. Power off and disconnect your Camera from your computer. Restart your computer. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer. If the issue persists, please check the Device Manager driver conflicts by following the steps: Connect the camera to the computer with the USB cable. Turn on the camera. Open the Device Manager of the operating system.
Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab. XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button. Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button. Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver. In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol. Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu. In the drop-down menu, click Uninstall or Remove. In the Confirm Device Removal dialog box, click the OK button. Restart the computer. Follow any on-screen instructions to complete reinstallation of the USB driver.
If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation. I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. Thanks for understanding.

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The camera should have come with software which includes the correct drivers. Did you install the drivers before connecting the camera? The camera simply may not be compatible with your OS.

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CNET's review states that this camera connects to USB, but no mention is made of it being compatible with USB2. Theoretically it should be compatible since USB2 ports are supposed to be backwards compatible with USB 1.1. Yet I have other USB 1.1 devices which will cause "device not ready" error messages when I try to connect them to a USB2 port. Interestingly, the CNET article doesn't list Windows XP as a compatible OS. Another person posted that he received the same error message when trying to connect his camera to his 64-bit XP computer.

In any event, Largan's web site doesn't make any mention of them producing complete cameras -- only camera components. Perhaps their foray into the digital camera market was less than successful.

So, while this isn't truly a solution post, perhaps it may point you in the right direction as to possible causes of the device not ready error message.

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Hi -

Have you tried another USB port? Sometimes, they can act goofy.
Also be sure your anti-virus isn't blocking any part of the installation.

Here is a link to the Samsung troubleshooting guide for your camera.
You can probably download the most recent driver from that website as well.
Perhaps they have a better or newer version than what came prepackaged
with the camera (just because a camera is a new purchase does not mean
the software it came with is the most updated).
http://tinyurl.com/5zsvwd

I run WinXP home edition, so I am not familiar if there are any differences in the professional version regarding software installation....

Good luck!

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Vista should recognize the cam as a "Mass Storage Device".
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