Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

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Can send but cannot receive fax

Please help. My Brother IntelliFAX 775 will send faxes but cannot recieve. I can hear a clicking noise like it is trying to operate but nothing comes through. Also, I keep getting a message that says paper jam but there is no paper in the machine. Thanks in advance for any help you can give me

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Check it is in fax mode in setting ------try to clean with air blower and soft cloths------check inside for any foreign object droped inside(pins--stapler-any small pieces of torn paper.------check microswitches in paper path for broken lever and test it with your hand and feel free moving.

Posted on Aug 03, 2008

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