Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative zen 8gb wont switch on or recharge

Creative zen was working perfectly, battery power was low, plugged it in to my computer, it charged for a couple of minuites then stopped, all i get now when i connect to the computer is an almost invisible pulsating light on the screen. it will not turn on. i have tried to reset. hold button down fro 30 to 60 seconds, any assistance would be appreciated. kevin

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  • qasdina Jun 12, 2008

    i do have the same problem.I dont know what to do..is it about the battery?if it is need a replacement battery, where can i get the replacement battery?please help.i luv this player.

  • ozclogger Dec 13, 2008

    I sent my new creative Zen 30gb player back to retailer because it was dead and wouldn't charge. I got it back weeks later fully charged with the message that it was ok and the battery had been flat..derr! Worked perfectly until the battery needed to be charged again...

    Once more I can't get it to charge up at all...tried direct to usb, tried usb convert to mains charger...nothing!

  • Anonymous Dec 19, 2008

    I took my 8 gig zen mp3 in after it ceased to function, wouldnt turn
    onat all. It was sent away to be serviced, i got it back 8 weeks
    later...They had decided after 8 weeks that my old player was broken
    and theyreplaced it (8 weeks...... w t f).
    It gets better
    The "New" Replacement player was dead flat, wont turn on and wontcharge. Tried from 2 different computers and a mains adaptor...

    How many times do i need to take it back?

  • Anonymous Mar 26, 2009

    Thanks steved430. Your solution worked. Linda

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I had the same problem. Tried recharging from both PC and mains recharger. Tried re-setting and re-charging. All I got was the blue charging light pulsing on and off. The ZEN would not charge. Eventually I tried a Software re-set. (Slide the on/off button to the On position and hold it there whilst hitting the re-set button). I then tried re-charging and everything was fine. (It did take about 10 - 15 mins recharing from the PC before the device did actually respond, but that is normal after it is fully discharged)

Cannot guarantee the above will work every time or for everyone, but it saved me returning it to Creative and an eight week wait.

Posted on Jan 24, 2009

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Need to get an ac charger try that first.

Posted on May 22, 2008

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WHAT IS AN AC CHARGER

Posted on Apr 01, 2009

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1 Answer

Dead player


Hello :

According to your description I think that the battery is dead [ can't be recharged anymore ] . You need new battery .

good luck .

please rate !

Mar 31, 2010 | Creative Labs ZEN V Plus MP3 Player

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Creative Zen V Plus will not charge using an adapter


Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Sep 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

May 26, 2009 | Creative Labs Zen Digital Media Player

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CREATIVE ZEN V-PLUS. COULD NOT TURN ON AND IS NOT CHARGING


my vision m wont charge. and i just tried to click that button and pluged it back in and its still not working :''''''[

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Zen m wont turn on


Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Wont charge


try this
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 14, 2008 | Creative Labs Zen V MP3 Player

1 Answer

My mp3 player isn't cutting on


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative not charging


there seems to be a problem with the batteries for the Zen. I have just sent mine in for warranty work as it will work if you have it plugged into an AC adapter but it won't work as soon as it's unplugged even after charging all night. The USB will not charge it either. Creative has sent a replacement unit, but there is a serious problem with the battery.

Dec 24, 2007 | Creative Labs ZEN Vision:M Digital Media...

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